Dedicated and helpful customer service employee offering over 10 years of experience in the service industry. Multitasking, a personable individual willing to work hard to satisfy customer requests. Considered a valuable employee and dedicated team player. Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
● Well-versed in developing Quality Assurance strategies, and testing methodologies in both manual and automated software development environments for Finance, Insurance, Banking, and Ecommerce/Online payment processes
● Strong Full-Stack automation experience using Java Selenium/Web driver, Appium , NodeJS Protractor, and Test Complete for both desktop and mobile Also, backend and API testing for distributed applications including RESTful APIs using Rest Assured, requests, Postman, Cypress, etc