Skilled Maintenance Technician specializing in mechanical troubleshooting and building maintenance. Committed to delivering high-quality work and ensuring customer satisfaction through proactive assessments and effective solutions.
Overview
8
8
years of professional experience
Work History
Maintenance Technician
Berkshire Mountain Lodge
Pittsfield, MA
05.2023 - Current
Conducted routine inspections to identify maintenance issues and ensure equipment functionality.
Performed repairs on HVAC systems, plumbing, and electrical systems to maintain operational efficiency.
Collaborated with team members to troubleshoot problems and implement effective solutions promptly.
Utilized maintenance management software to track work orders and schedule preventive maintenance tasks.
Contractor
Berkshire Handyman
Pittsfield, MA
09.2022 - 05.2023
Enhanced customer satisfaction through effective communication and problem-solving during service delivery.
Delivered high-quality work on time and within budget, earning positive feedback from clients.
Fostered strong client relationships, resulting in repeat business and referrals through quality workmanship and reliability.
Conducted thorough assessments of client needs, providing tailored solutions for home improvement projects.
Sales Associate
Big Lots
Pittsfield, MA
01.2018 - 02.2020
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Managed inventory levels, ensuring products were stocked and organized on shelves.
Trained new team members on store policies and customer service best practices.
Processed transactions efficiently using point-of-sale system, maintaining accuracy in cash handling.