Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Branch Customer Representative position. Ready to help team achieve company goals.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Computer Graphic Designer
OFMA (OFFICE MARKETING)
03.2014 - 08.2016
Developed creative design for print materials, banners and signs.
Redesigned company logos and branding materials to establish a stronger visual identity within the competitive market.
Cultivated mobile-friendly designs for variety of platforms.
Developed creative design for print materials, brochures, banners, and signs.
Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
Completed final touches for projects such as images sizes and font selection.
Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Managed multiple simultaneous projects while maintaining exceptional attention to detail, ensuring high-quality deliverables within established timelines.
Created artwork for product packaging and promotional materials.
Assisted clients in making informed design decisions through clear communication of design strategies and objectives.
Delivered slicks, brochures, internal communications and other graphic design projects.
Developed innovative designs for variety of clients in graphic design industry.
Completed final touches for projects before rollout.
Mentored junior designers and provided design guidance to improve standards of overall team output.
Contributed to successful product launches by designing captivating visuals that resonated with target audiences.
Computer Course Teacher
CFS (COLLEGE LES FRERES ST-CYR)
09.2017 - 07.2018
Advised students on matters regarding academic performance and careers in computer science.
Maintained orderly classroom stocked with appropriate supplies.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Designed appropriate and specialized lesson plans for computer science students.
Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
Processed software and hardware by coordinating user setups, installations and upgrades.
Set up computers and networking systems, delivering step-by-step instructions on basic use.
Paid attention to detail while completing assignments.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Learned and adapted quickly to new technology and software applications.
Developed strong organizational and communication skills through coursework and volunteer activities.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Bible Teacher
CFS (COLLEGE LES FRERES ST-CYR)
09.2017 - 07.2018
Provided pastoral counseling to members of congregation.
Improved class participation by fostering a supportive learning environment that encouraged open dialogue and critical thinking.
Strengthened student knowledge of biblical history by integrating multimedia presentations and interactive activities into lesson plans.
Developed a comprehensive curriculum by incorporating various teaching methods and resources, resulting in improved student engagement and comprehension.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
School Chaplain
CFS (COLLEGE LES FRERES ST CYR)
09.2017 - 07.2018
Led programs such as worship, study, fellowship, and service opportunities.
Planned and conducted worship services, wrote sermons
Provided spiritual guidance, emotional support to the students
Promoted a culture of inclusivity by embracing diversity among students and staff members within various religious backgrounds.
Provided guidance to student leadership groups in organizing initiatives or events throughout the school year.
Authored sermons, speeches and other religious materials.
Provided pastoral counseling and support to students facing personal or academic challenges.
Comforted students, offered attentive listening and high level of emotional support.
Established a safe environment for students to explore their spirituality, fostering personal growth and development.
Provided spiritual care, counseling and prayer.
Met with individuals, discussed issues compassionately and determined appropriate type of involvement to meet spiritual needs.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Back Office Team Leader
TALKPOOL HAITI
11.2018 - 02.2020
Strengthened communication skills through regular interactions with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Proved successful working within tight deadlines and a fast-paced environment.
Organize training for field technicians when there are new features in the system
Spare Parts Specialist
TALKPOOL HAITI
02.2020 - 12.2021
Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
Generated reports detailing findings and recommendations.
Evaluated customer needs and feedback to drive product and service improvements.
Warehouse Coordinator
TALKPOOL HAITI
01.2022 - 08.2022
Coordinated seamless communication between different departments for smooth order fulfillment across all stages of the supply chain process.
Collaborated with cross-functional teams to improve overall supply chain operations, resulting in cost reduction and increased customer satisfaction.
Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Spare Parts Manager
TALKPOOL HAITI
08.2022 - 08.2023
Interfaced with parts warehouse and deliveries
Processing for daily requests in normal case
Processing for urgent requests in emergency cases
Requested parts for specific sites, repair shops
Coordinate deliveries for different Regions
Improved communication between departments by developing clear processes for requesting, receiving, delivery, returning spare parts and reverse logistics .
Education
Associate of Arts - Photography
FOTOMATIK
Haiti
01.2016
Graphic Design
UNIVERSITE MAURICE LAROCHE
Haiti
06.2015
Bachelor of Science - Computer Networking And Telecommunications
INUQUA
Haiti
07.2013
Skills
Schedule oversight
Problem Resolution
Team Leadership
Hiring and Training
Inventory Restocking
Idea Development and Brainstorming
Customer Service
MS Office
Staff Training
Interpersonal Relations
Scheduling and Coordinating
Computer Skills
Warehouse Operations
Negotiation and Conflict Resolution
Ordering parts
Multitasking Abilities
Written Communication
Languages
French
Professional Working
English
Limited Working
Timeline
Spare Parts Manager
TALKPOOL HAITI
08.2022 - 08.2023
Warehouse Coordinator
TALKPOOL HAITI
01.2022 - 08.2022
Spare Parts Specialist
TALKPOOL HAITI
02.2020 - 12.2021
Back Office Team Leader
TALKPOOL HAITI
11.2018 - 02.2020
Computer Course Teacher
CFS (COLLEGE LES FRERES ST-CYR)
09.2017 - 07.2018
Bible Teacher
CFS (COLLEGE LES FRERES ST-CYR)
09.2017 - 07.2018
School Chaplain
CFS (COLLEGE LES FRERES ST CYR)
09.2017 - 07.2018
Computer Graphic Designer
OFMA (OFFICE MARKETING)
03.2014 - 08.2016
Associate of Arts - Photography
FOTOMATIK
Graphic Design
UNIVERSITE MAURICE LAROCHE
Bachelor of Science - Computer Networking And Telecommunications
Boiler Ambassadors Student Photographer at Purdue University Office Of Marketing And MediaBoiler Ambassadors Student Photographer at Purdue University Office Of Marketing And Media