Emmanuel Loaiza

Billiard/Pool Table Installer

All Star Pool Table Services

03.2012 - Current

Inspected installations to check for functionality and maintain customer satisfaction.
Laid out materials and system components to prepare for installation.
Operated tools, equipment, and machinery according to safety standards.
Installed complete systems at new residential and business construction sites.
Enhanced customer satisfaction by providing timely and accurate installations.
Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
Collaborated with team members to ensure smooth workflow and successful project completion.
Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
Calculated materials and time needed for each job.
Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
Ensured high-quality results by consistently following manufacturer specifications during installations.
Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
Expedited installation times with efficient scheduling and coordination of resources.
Completed troubleshooting of malfunctions and diagnosed issues.
Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.
Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
Increased repeat business by building strong relationships with clients through exceptional service delivery.
Contributed to company growth by cross-selling additional products and services during installations when appropriate.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Managed maintenance activities, supervised staff, and inspected equipment.