Emmanuel McKissick
Huntsville,AL
Summary
Efficient, accuracy-driven administrator successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing 10 years of superior performance in related roles. Knowledgeable travel management professional with good document management, problem-solving and organizational skills developed over 10 years in field. Adept at coordinating both domestic and international travel. Handles legal paperwork and liaises with wide range of professionals with diplomacy and skill. Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Overview
11
11
years of professional experience
Work History
Administrative Specialist
United States Navy
09.2013 - Current
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands
- Created and implemented forward-thinking initiatives to improve employee engagement
- Liaised between multiple business divisions to improve communications
- Developed and managed up to 43 administrative separations and detachment for cause cases over two year period
- Provided Quarterly Criminal Activity Reports for 8 squadrons and 4,325 personnel. Ensuring collection and maintenance of accurate and statistical information reflected trends in criminal activity
- Handled complex scheduling for appointments and non-judicial punishment appearances for Commander and Deputy Commander of Carrier Air Wing Two
Travel Coordinator
United States Navy
02.2017 - Current
- Lead Defense Travel Administrator, processed 600 travel vouchers equaling up to $6.5 million in travel funds.
- Command Agency Program Coordinator, created over 4,000 government travel card accounts with over $5.8 million spent with zero discrepancies.
- Set up domestic and international flights for staff and contractors.
- Maintained thorough and accurate records of transactions.
- Kept staff passports, visa information and other paperwork current and organized for easy access and use.
- Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
- Arranged hotel accommodations, cars or drivers and all related documentation using Defense Travel System.
Debt Account Manager
United States Navy
02.2017 - Current
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Performed targeted collections on past due accounts aged over 60 days.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Managed quality assurance program, including on-site evaluations and internal audits.
Budget Manager
United States Navy
02.2017 - Current
- Developed and maintained monthly overtime report to address inefficiencies agency-wide
- Designed and implemented effective budgeting policies and procedures
- Analyzed financial information, including revenues, expenditures and cash management
- Executed financial controls, procedures, systems and forecasting techniques to evaluate budget status
- Performed month-end closings, including account analysis, headcount and salary reports, and related journal entries
- Reviewed operating budgets periodically to analyze trends affecting budget needs
- Prepared internal and regulatory financial reports, including balance sheets and income statements
Student Coordinator
United States Navy
02.2017 - Current
- Conferred with educators to identify current classroom concerns and diversify instructional strategies
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations
- Developed team communications and information for Capitan training update meetings
- Led the overhaul and reconstruction of the student graduation process, transferring over 300 students in the span of three months and 2,000 students in total while also gaining nearly 2,250 students to the Naval Power Training Unit, Charleston
- Implemented necessary changes to increase efficiency and productivity to complete tasks with no discrepancies
- Collaborated with multiple Nuclear Detailer's to ensure Navy wide requirements were being met delivering more than 2,000 qualified nuclear operators to Navy Aircraft carriers and Submarines
Administrative Manager
United States Navy, Unit
10.2020 - Current
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
- Enhanced team productivity by providing ongoing professional development opportunities and regular performance feedback.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Executive Administrative Officer
United States Navy, USN
09.2021 - Current
- Streamlined office operations by implementing efficient administrative processes and policies.
- Enhanced team productivity by providing comprehensive executive support, including scheduling and correspondence management.
- Managed high-profile projects to successful completion, ensuring timely delivery and stakeholder satisfaction.
- Coordinated travel arrangements for executives, resulting in cost-effective itineraries and seamless trips.
- Supervised administrative staff, providing guidance and mentorship to improve performance and efficiency.
Education
High School Diploma -
Stockbridge High School
Stockbridge, GA05.2012
YEOMAN ADMINISTRATIVE SCHOOL - Business Administration
NAVAL TECHNICAL TRAINING CENTER MERIDIAN
Meridian, MS01.2014
LEGAL CLERK - Legal Administrative Assistance
NAVAL JUSTICE SCHOOL DETACHMENT
San Diego, CA03.2015
LEAD DEFENSE TRAVEL ADMINISTRATOR - Travel Management
CACI
San Diego, CA09.2019
COMMAND PAY & PERSONNEL ADMINISTRATOR - Human Resources Training
NAVY SERVICE SUPPORT ADVANCED TRAINING COMMAND
Virginia Beach, VA01.2020
Skills
- Top Secret Clearance
- Executive travel
- Operational improvement
- Business administration
- Procedure Development
- Personnel Management
- Workflow Planning
- Event Coordination
- Productivity Improvement
- Schedule Management
- Project tracking
- Document Management
Clearance
Top Secret- May 2020
Accomplishments
3x's Navy and Marine Corps Achievement Medals
4x Navy and Marine Corps Commendation Medal
3x's Flag Letter of Commendations
1x Blue Jacket of the Year Award
1x Junior Sailor of the Year Award
2x Junior Sailor of the Quarter Award
1x Sailor of the Year Award
2x Sailor of the Quarter Award
Timeline
Executive Administrative Officer
United States Navy, USN
09.2021 - Current
Administrative Manager
United States Navy, Unit
10.2020 - Current
Travel Coordinator
United States Navy
02.2017 - Current
Debt Account Manager
United States Navy
02.2017 - Current
Budget Manager
United States Navy
02.2017 - Current
Student Coordinator
United States Navy
02.2017 - Current
Administrative Specialist
United States Navy
09.2013 - Current
High School Diploma -
Stockbridge High School
YEOMAN ADMINISTRATIVE SCHOOL - Business Administration
NAVAL TECHNICAL TRAINING CENTER MERIDIAN
LEGAL CLERK - Legal Administrative Assistance
NAVAL JUSTICE SCHOOL DETACHMENT
LEAD DEFENSE TRAVEL ADMINISTRATOR - Travel Management
CACI
COMMAND PAY & PERSONNEL ADMINISTRATOR - Human Resources Training
NAVY SERVICE SUPPORT ADVANCED TRAINING COMMAND
Similar Profiles
Lebriente Damarr AshLebriente Damarr Ash
Operations Specialist at United States Navy/ Navy ReservesOperations Specialist at United States Navy/ Navy Reserves
FIONA GATSONFIONA GATSON
Human Resource Talent Acquisition Specialist at United States Navy, Navy Talent Acquisition Group AtlantaHuman Resource Talent Acquisition Specialist at United States Navy, Navy Talent Acquisition Group Atlanta
Justin GayJustin Gay
Records Keeper at Navy Special Warfare G2, United States Navy, USNRecords Keeper at Navy Special Warfare G2, United States Navy, USN