Emmanuel Millat
Aqua Delivery Corp
Cape Coral,FL
18
years of professional experience
Results-driven Dispatch Operations Manager with expertise in logistics management, route optimization, and team leadership. Proven track record in enhancing operational efficiencies and reducing costs through strategic process improvements.
Work History
Dispatch Operations Manager
4 Years- Oversaw daily dispatch operations, ensuring timely delivery of services to clients.
- Managed coordination between drivers and warehouse teams to optimize routes and reduce delays.
- Implemented process improvements that enhanced operational efficiency and reduced costs.
- Trained and mentored staff on best practices in dispatch management and customer service.
- Optimized 18+ FedEx Ground delivery routes for a contractor service provider.
- Oversaw Last Mile Delivery and Pick-up services to residential and business locations.
FedEx Ground CSP Manager
6 Years 6 Months- Developed strategic plans to align operational goals with overall business objectives.
- Implemented process improvements, enhancing workflow efficiency across departments.
- Managed team performance, providing mentorship and conducting regular evaluations.
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
Brand Manager - Ecommerce and Digital Marketing
7 Years- Developed and executed digital marketing strategies to enhance brand visibility across e-commerce platforms.
- Managed social media initiatives, fostering community engagement and increasing brand loyalty among target audiences.
- Collaborated with cross-functional teams to optimize online customer experience and streamline purchasing processes.
- Analyzed market trends and consumer insights to inform product positioning and promotional campaigns.
Education
High School Diploma
Skills
Logistics management
Route planning
Schedule management
Schedule coordination
DOT compliance
Fleet maintenance
Time management
Field call management
Manpower planning
Employee time records
Employee performance reviews
Performance management
Strong leadership
Resource allocation
Workflow planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dispatch Operations Manager
Aqua Delivery Corp
07.2022 - CurrentRead More
FedEx Ground CSP Manager
Abam Enterprise
01.2016 - 07.2022Read More
Brand Manager - Ecommerce and Digital Marketing
Auto Parts Express
01.2009 - 01.2016Read More
Hialeah High School
High School Diploma
Read More