Emmanuel Mogbolu
Riverside,CA
Summary
Well-organized and dedicated, bringing over 5 years of experience, energetic nature and expertise in preparing BBQ food. Superior in working with little oversight to optimize performance. Responsible, offering proven skills maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people resulting in repeat customers. Motivated, offering expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Meat Slicer/Deli Associate/Meat Smoker/Sales Associate
Millers Meat BBQ & Catering
Findlay, OH
12.2019 - 12.2020
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Received payment via cash, check, card or mobile payment and processed promptly, resulting in [Number]% accuracy rate.
- Greeted customers at deli counter to fulfill requests and answer questions.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Valet Driver
Renaissance Hotel
Toldeo, OH
03.2018 - 06.2019
- Welcomed arriving guests and explained car retrieval procedures.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Opened doors and transported luggage for customers with care and efficiency.
- Maintained knowledge of destination and answered customer questions within scope of understanding.
- Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
- Drove vehicles of different make, style and price points both to and from desired destination.
- Moved cars around lot to increase space efficiency.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Parked and retrieved cars according to customer needs.
Car Porter
Volkswagen
Findlay, OH
05.2017 - 01.2018
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
- Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries.
- Maintained and kept lot clean from trash and debris to promote proper vehicle display.
- Moved sold vehicles to maximize use of space and keep lot in order.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed cars and trucks daily for Volkswagon auto dealership.
Education
High School Diploma -
Findlay High School
Findlay, OH 08.2012 - 05.2016
No Degree - Undecided
Ashland University
Ashland, OHNo Degree - Undecided
University Of Toledo
Toledo, OHNo Degree -
San Bernardino Valley College
San Bernardino, CA 01.2021 - 05.2022
Skills
Food preparation and safety
Proper food handling
Ordering procedures
Proper waste disposal
Stocking and replenishing
Point of sale knowledge
Cash register operations
Accurate money handling
Sales proficiency
Food preparations
Interactive communication skills
Hospitality service expertise
Store and brand promotion
Performance improvement
Price tagging and shelf labeling
Excellent customer service
Time management skills
Compassion
Multi-tasking strength
Problem-solving skills
Excellent people skills
Relationship building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
San Bernardino Valley Football team
Timeline
No Degree -
San Bernardino Valley College
01.2021 - 05.2022
Meat Slicer/Deli Associate/Meat Smoker/Sales Associate
Millers Meat BBQ & Catering
12.2019 - 12.2020
Valet Driver
Renaissance Hotel
03.2018 - 06.2019
Car Porter
Volkswagen
05.2017 - 01.2018
High School Diploma -
Findlay High School
08.2012 - 05.2016
No Degree - Undecided
University Of Toledo
No Degree - Undecided
Ashland University