Emmanuel Navarro
Fredericksburg,VA
Summary
A capable leader and adept problem-solver committed to optimizing processes and nurturing excellent rapport with both clients and business associates. Exceptional decision-making abilities and prudent judgement that contribute significantly to the company's achievements.
Overview
4
4
years of professional experience
Work History
District Lead
ActionLink
04.2023 - Current
- Implemented strategies to ensure all KPI targets (HERO mix, i7/i9, and Norton) were met across the District
- Served as liaison between RSP's and Management
- Built positive and productive relationships with stores including Best Buy, Staples, and Office Depot
- Trained new employees and mentored existing employees
- Worked alongside Best Buy Management to ensure our RSPs obtained register access at their respective locations
- Assumed responsibility of the District in the absence of the DM and led Team Meetings and set weekend expectations
- Worked alongside DM in ensuring District met all compliance standards
- Handled New-Hire calls as well as training
- Delegated tasks to Field Reps as-needed
- Identified cultural norms at stores within the District and created strategies to make change as-needed to satisfy our clients (Intel and Norton)
- Put together a training event at a Best Buy to increase product knowledge and sales skills of RSPs
Assistant Store Manager
Ambience Of Life
02.2020 - 04.2023
- Managed opening and closing of physical store location, as well as building and operating online site
- Processed and managed inventory
- Trained new employees, and delegated responsibilities as- needed
- Maintained positive customer relationships by meeting all needs and expectations
- Set weekly goals and implemented strategies in exceeding targets
- Scouted vendor opportunities and events
Service Manager
Paragon Theaters
03.2022 - 10.2022
- Responsible for the scheduling and training of employees
- Responsible for Theater Operations and Staffing/Training of Crew
- Responsible for Inventory Management and Driving of Sales
- Was in direct communications with corporate and submitted end-of-night sales reports
- Worked with various clients in setting up events at the Theater
Education
Associates - In Progress - Computer Science
Germanna Community College
FredericksburgSkills
- Leadership and Mentorship
- Exceeding Goals and Expectations
- Overcoming Obstacles and Conflict Resolution
- Communication and Relationship Building
- Time Management and Strategic Planning
- Financial Acumen
- Motivation
- Customer Service and Client Satisfaction
- Adaptability and Research Ability
- Negotiation
References
- James Connors, National Advocacy Manager (410) 330-4504
- Clinton Howard, District Lead (443) 801-8561
- Jason Glaeser, District Manager (410) 330-1616
Timeline
District Lead
ActionLink
04.2023 - Current
Service Manager
Paragon Theaters
03.2022 - 10.2022
Assistant Store Manager
Ambience Of Life
02.2020 - 04.2023
Associates - In Progress - Computer Science
Germanna Community College
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