Emmanuel Ndiokho
Learning & Development Specialist | Instructional Designer | Leadership Development Professional
Summerville,SC
Summary
Strategic Learning & Development professional with a doctorate in Leadership and over 10 years of experience strengthening workforce capability through training, onboarding, coaching, curriculum support, and learning technologies. Skilled in designing and delivering learning experiences using adult learning principles, instructional design models (ADDIE), and organizational development strategies. Proven success supporting leadership development, building training programs, improving employee onboarding, and managing LMS content in higher education, healthcare, and corporate environments. Brings a unique blend of HR, instructional design, research, and facilitation expertise to create learning solutions that improve performance, engagement, and organizational culture.
Overview
16
16
years of professional experience
Work History
Graduate Assistant – HR & Leadership
Charleston Southern University
08.2022 - Current
- Coordinated onboarding and orientation programs for 30+ graduate students, enhancing learner engagement and program clarity.
- Collaborated with faculty to design learning content, update course modules, and support curriculum development using LMS platforms.
- Provided training support, coaching, and academic skill development for students and peers.
- Assisted with developing faculty research projects, integrating learning design and instructional quality.
- Supported leadership development initiatives including motivation, DEI, ethical leadership, and organizational justice learning content.
- Delivered communication and training updates, improving student satisfaction and retention.
Asset Protection Investigator (Training & Dev)
Walmart
04.2023 - 05.2024
- Delivered storewide safety and compliance trainings, helping reduce workplace incidents by 20%.
- Facilitated communication between leadership and 100+ employees, strengthening accountability and learning culture.
- Coordinated onboarding and training for new hires, improving clarity of expectations and role readiness.
- Developed educational material for employees on loss prevention best practices, resulting in stronger workplace awareness.
- Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
- Represented company in court proceedings to offer testimony and support.
- Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
Outpatient Registrar (Training & Coaching)
HCA Healthcare Summerville Hospital
07.2021 - 06.2022
- Trained and onboarded new registrars on EMR systems, compliance standards, and patient-centered service.
- Facilitated continuous training on registration accuracy, significantly reducing errors and improving patient experience.
- Supported cross-departmental L&D efforts including competency refreshers, quality improvement sessions, and policy updates.
- Streamlined outpatient registration procedures for improved workflow and reduced wait times.
- Managed high call volumes while maintaining a professional demeanor, ensuring timely responses to inquiries from both patients and medical professionals.
- Contributed to the development of new policies and procedures that improved overall outpatient registration efficiency and effectiveness.
Human Resources Business Partner (Learning & Dev)
Hotel Rialto
05.2015 - 06.2017
- Designed onboarding programs and conducted employee training sessions on culture, policies, and DEI practices.
- Facilitated leadership coaching meetings and performance development discussions for supervisors.
- Delivered compliance, ethics, and customer-service training for 250+ employees.
- Developed training schedules and tracked completion using HRIS systems.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
HR Coordinator (Training & Organizational Dev)
Telec GSM
08.2009 - 04.2015
- Coordinated employee development programs and cross-functional training initiatives.
- Delivered training on HR processes, workplace expectations, and compliance requirements.
- Supported managers with coaching strategies to resolve conflicts and improve team performance.
- Designed training materials and performance dashboards using Microsoft Excel.
- Conducted onboarding, new-hire orientations, and continuous learning sessions for staff.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Reviewed human resources paperwork for accuracy and completeness.
Education
Doctor of Education (Ed.D.) – Leadership - Leadership
Charleston Southern University
Charleston, South Carolina, SC 05.2001 -
MBA - Human Resources Management
Charleston Southern University
Charleston, South Carolina, SC 05.2001 -
Master of Science - Environmental Management
University of Lagos
Lagos, Nigeria 05.2001 -
Bachelor of Science - Cell Biology
University of Lagos
Lagos, Nigeria 05.2001 -
Skills
- Instructional Design (ADDIE, Adult Learning Theory)
- Curriculum Development & Training Materials
- Leadership Development & Coaching
- LMS Administration (Canvas, Blackboard, Moodle)
- Corporate Training & Facilitation
- Onboarding & Orientation Programs
- Learning Needs Assessment & Evaluation
- Talent Development & Employee Engagement
- Workshop Design, Presentation & Facilitation
- Training Metrics, Surveys & Learning Analytics
- Organizational Development & Change Support
- eLearning Content (PowerPoint, Canva, Google Slides)
- LMS: Canvas, Blackboard, Moodle
- Tools: Workday, BambooHR, ADP, SurveyMonkey, Microsoft 365, PowerPoint (Advanced), Canva (Design for Learning), Power BI (beginner)
- Academic research
- Collaboration: Zoom, Teams, Google Workspace
Timeline
Asset Protection Investigator (Training & Dev)
Walmart
04.2023 - 05.2024
Graduate Assistant – HR & Leadership
Charleston Southern University
08.2022 - Current
Outpatient Registrar (Training & Coaching)
HCA Healthcare Summerville Hospital
07.2021 - 06.2022
Human Resources Business Partner (Learning & Dev)
Hotel Rialto
05.2015 - 06.2017
HR Coordinator (Training & Organizational Dev)
Telec GSM
08.2009 - 04.2015
Doctor of Education (Ed.D.) – Leadership - Leadership
Charleston Southern University
05.2001 -
MBA - Human Resources Management
Charleston Southern University
05.2001 -
Master of Science - Environmental Management
University of Lagos
05.2001 -
Bachelor of Science - Cell Biology
University of Lagos
05.2001 -