EMMANUEL NNABUIFE

Salesforce System Administrator:

• Executing Salesforce enhancements requested by multiple business groups within Customer Service and beyond.
• Salesforce best practices: quarterly release update evaluations.
• Utilize SOQL for backend updates, rule validation, and process enforcement in Salesforce.
• Leverage Snowflake and Salesforce for advanced data analytics, performance statistics, and KPI dashboard creation.
• Employed PASS (PACCAR.net software) proficiency to diagnose and rectify Salesforce challenges for internal and external users.
• Implement Gearset for managing deployment and rollback of changeset packages in Salesforce.
• Utilizing Workbench to extract and upload bulk data into Salesforce
• Conducting tests prior to and following all Salesforce system integration deployments to verify consistent and optimal functionality.
• Performed enhancement tests in various Salesforce sandboxes.
• Coordinating Salesforce projects in collaboration with diverse business divisions

Team Leader:

• Guided and developed 4-person team executing security and protection patrols in support of global operations while stationed at Fort Carson, CO for 24 months.

627th Hospital Center, 10th Field Hospital, EMT Medic:

• Established field hospital unit encompassing stakes, tents, beds, and organization of class VII & medical equipment.
• Supervised inventory of medical class VII, featuring IV bags and kits, bandages, trauma shears, stethoscopes, masks, and additional items.
• Managed medical machinery including vital sign monitors, suction devices, EKGs, and fluid warming IV pumps

Robinson Clinic Medic, Fort Carson:

• Exhibited expertise in MHS Genesis systems by recording and analyzing over 3000 patients' medical information for 6 months
• Performed assessment of sick calls and appointment patients.
• Supported providers in executing procedures through authorization

627th HC Command Executive Services:

• Organized and managed command team schedules.
• Drafted and proofread legal documents for command team.
• Administered and distributed TMP for command team.

• Coordinated weekly and monthly timesheets and schedules for healthcare personnel.
• Utilized Outlook and Excel to optimize management of staff schedules.
• Oversaw confidential medical records and payroll systems, demonstrating strong multitasking skills.
• Organized client medical records using Axxess Home Health software.
• Managed bi-weekly payroll for 30 to 40 healthcare personnel with Allegheny Software.
• Supported team and clients as Assistant Office Manager, Office Clerk, and Alternate Driver.

• Oversaw office operations, communications, and logistics.
• Oversaw creation and administration of VP of student affairs’ daily and weekly itinerary alongside executive appointments.
• Organized communication, including public statements, emails, postage, and telecommunication.
• Managed and organized residential life housing records.
• Facilitated meetings between resident assistants and VP of student affairs.
• Compiled and drafted summary memorandums for all residential life incidents.
• Managed and organized the entire spare key system for resident life.