Emmanuel Ojo
Sachse,TX
Summary
Operations Supervisor with extensive experience at Luminator Technology, recognized for enhancing operational performance through effective multidisciplinary collaboration. Developed and implemented standard operating procedures that significantly improved workflow efficiency. Proficient in inventory management and problem-solving, leading to notable advancements in safety and quality standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Luminator Technology
Plano, TX
11.2023 - Current
- Prepared operational performance reports and presented findings to management team.
- Trained new employees on job functions and company policies.
- Oversaw compliance with safety and quality standards, reducing incident rates.
- Developed standard operating procedures to enhance workflow efficiency.
- Identified improvement areas and implemented strategies to boost productivity.
- Managed multiple projects simultaneously, meeting all deadlines.
- Reviewed employee attendance and productivity reports to assess performance.
- Consulted with managers to address employee performance and equipment issues.
Operations Supervisor/Operations Manager
Yusen Logistics
Atlanta / Haslet, GA / TX
07.2022 - 10.2023
- Supervised warehouse operations, managing loading, unloading, order picking, and packing processes.
- Developed strategic initiatives to enhance efficiency and boost overall company performance.
- Conducted regular meetings with staff to address concerns and improve team dynamics.
- Analyzed production, distribution, quality control, and inventory data for informed decision-making.
- Maintained accurate records of employee attendance and performance evaluations.
- Implemented cost-saving measures to optimize organizational operations.
- Managed daily operations, including personnel scheduling and task assignments.
- Established strong customer relationships through exceptional service practices.
Operations Manager
Brilliant fulfillment
Grapevine, TX
10.2021 - 07.2022
- Directed daily operations through strategic planning for profitability and growth.
- Managed profit and loss, scheduling, training, and inventory control across all company functions.
- Established policies and standard operating procedures to improve quality and customer service.
- Executed quality assurance practices that enhanced customer satisfaction and overall experience.
- Collaborated with team members to refine procedures and increase profitability.
- Planned operational strategies covering delivery routing, team workflows, and promotional initiatives.
- Instituted security measures that protected company assets from theft and damage.
- Evaluated invoices and shipping documents for accuracy and compliance with regulations.
Team Supervisor
Kuehne + Nagel
Lewisville, TX
09.2018 - 10.2021
- Trained employees on daily tasks and coached for improved performance.
- Enforced safety and quality procedures to maintain standards.
- Addressed operational issues and implemented changes for enhancements.
- Assigned tasks to employees while supervising activities for optimal customer satisfaction.
- Communicated with customers to promote positive experiences and assist with inquiries.
- Held performance evaluation meetings to review key performance indicators.
- Measured team performance and directed operations to foster continuous improvements.
- Minimized waste through lean methods, achieving cost savings and reducing expenditures.
Cell Phone Repair Technician
CVE Technology
Allen, TX
09.2017 - 08.2018
- Identified hardware issues caused by component failures using approved diagnostic tools.
- Performed functionality testing on various systems and applications to confirm suspected faults and malfunctions.
- Detected and corrected error messages within software and hardware reporting systems.
- Installed, set up and repaired devices and system components.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed complete phone erasures and factory resets, debugged problems and refurbished devices.
- Removed damaged components, assessed faults and repaired or replaced with new parts.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Lily of the Desert
Warehouse Associates
Lewisville, TX
05.2017 - 09.2017
- Monitored work areas for cleanliness and functionality, removing obstacles to enhance safety.
- Operated forklifts to efficiently manage overhead space during loading and unloading operations.
- Utilized pallet jacks to transport items within warehouse locations, ensuring timely movement.
- Executed first-in-first-out protocols to minimize waste and maximize product rotation.
- Managed warehouse stock levels and equipment inventory to meet customer demands effectively.
- Documented quality control checks, adhering to established procedures for compliance.
- Developed daily work plans from oral and written instructions to achieve operational goals.
- Identified and reported defective or missing merchandise to supervisor for prompt resolution.
Education
High School Diploma -
United Universal Comprehensive High School
Lagos,Nigeria06.2006
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
Adelphi,MDSkills
- Collaborative teamwork
- Strategic decision-making
- Operations management
- Leadership
- Performance monitoring
- Objective setting
- Standard operating procedures
- Process improvement
- Problem-solving
- Workflow optimization
- Solution development
- Inventory management
- Employee development
- Root cause analysis
Additional Information
- Basic knowledge in SAP, Syteline, Logiwa, Manhattan
- 3PL
- B2B
- Transloading
- Forklift Operator
Certification
- US Army Future Soldier Preparation Course
- US Army Certificate Of Training
Timeline
Operations Supervisor
Luminator Technology
11.2023 - Current
Operations Supervisor/Operations Manager
Yusen Logistics
07.2022 - 10.2023
Operations Manager
Brilliant fulfillment
10.2021 - 07.2022
Team Supervisor
Kuehne + Nagel
09.2018 - 10.2021
Cell Phone Repair Technician
CVE Technology
09.2017 - 08.2018
Lily of the Desert
Warehouse Associates
05.2017 - 09.2017
High School Diploma -
United Universal Comprehensive High School
Bachelor of Science - Cybersecurity Technology
University of Maryland Global Campus
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