Emmanuel Okogho

DUTIES/RESPONSIBILITIES:

Test,Troubleshoot and Repair Servers.

Hardware Repair and installation, software Troubleshooting and diagnostic, Configuration of different versions of Amazon, Verizon and Microsoft Servers.

• System Test
• System updates and verification
• Execution of system test scripts and process
• System Failure Analysis and Repair
• Identification of error codes
• Troubleshooting of system errors for corrective actions
• Execution of system hardware repairs per proper procedures
• Issue Resolution
• Manage/escalate issues impacting systems in test and communicate to Peer technicians, Team Lead and Supervisors
• Continuous Improvement / 5S Support
• Work with extended team to identify and execute process improvements / 5S actions
• Server Network Configuration and Administrator.

• Increased accuracy in mail distribution by regularly updating internal address databases.
• Contributed to a reduction in lost or misplaced mail through diligent tracking and record-keeping procedures.
• Demonstrated attention to detail when identifying discrepancies or inconsistencies within mailing addresses, resolving issues promptly before dispatching items for delivery.
• Prevented delays in shipment processing times due to equipment malfunctions, proactively troubleshooting problems whenever necessary.

• Improved network security through implementing firewalls, monitoring access points, and updating antivirus software.
• Ensured reliable Wi-Fi coverage throughout the office environment by strategically placing access points and monitoring signal strength.
• Supported IT infrastructure with routine backups, ensuring minimal downtime in case of data loss or failure.
• Developed detailed documentation of network infrastructure, facilitating efficient troubleshooting and future planning efforts.