Emmanuel Onwuzo Jr.
Alexandria,VA
Summary
History includes leading teams, training new employees and administering security operations. Well-versed in report writing, document management and schedule maintenance. Focused and industrious manager with in-depth experience in Security settings. Dedicated Security Site Supervisor consistently optimizes performance, procedures and training effectiveness by evaluating current protocols and developing strategic improvements. Forward-thinking and detail-oriented manager with adaptable approach to solving routine and complex daily problems. 10 years of progressive experience in security. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Security Site Supervisor
Allied Universal Security Services
07.2019 - Current
- Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Managed security staff rotation for position coverage on breaks.
- Conducted regular patrols of facility to detect and deter security threats.
- Maintained detailed logs of daily activities, providing accurate records for management review.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Performed security investigations and reported findings to client management.
- Recorded incident reports with detailed accounts of occurrences.
- Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed team schedules to provide effective security coverage for building needs.
- Removed unauthorized persons from facility grounds.
- Completed shift handover reports and debriefed next shift upon arrival.
Security Site Supervisor
Us Securities Associates
04.2015 - 07.2019
- Excellent communication skills, both verbal and written.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong communication and organizational skills through working on group projects.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated leadership skills in managing projects from concept to completion.
- Paid attention to detail while completing assignments.
- Provided professional services and support in a dynamic work environment.
- Identified issues, analyzed information and provided solutions to problems.
Receptionist
AAFES
08.2012 - 04.2015
- Kept reception area clean and neat to give visitors positive first impression.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
- Handled assignments independently with good judgement and critical thinking skills.
Security Officer
TSA Homeland Security
03.2007 - 08.2012
- Monitored security checkpoints for compliance with applicable security protocols.
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Demonstrated excellent attention to detail, accurately interpreting X-ray images for potential hazards or contraband items.
- Provided support during crisis situations, assisting in evacuations or lockdown procedures when necessary.
- Conducted random inspections of employees entering restricted areas, ensuring compliance with security protocols.
- Increased traveler satisfaction rates through courteous interactions and expedient resolution of inquiries related to the screening process.
- Assisted passengers with disabilities or medical conditions, ensuring their needs were met while maintaining security standards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Enhanced security measures by conducting thorough screenings of passengers and their belongings.
- Prevented unauthorized access to secure areas by verifying credentials and monitoring CCTV systems for suspicious activity.
- Conducted carry-on and checked baggage searches to locate prohibited items such as weapons.
- Safeguarded sensitive areas within the airport by performing regular access control checks.
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
- Upheld confidentiality requirements related to sensitive information encountered during the course of duty.
- Participated in ongoing training programs to stay current on industry best practices and emerging security threats.
- Supported emergency response efforts, coordinating with law enforcement and other agencies as needed.
- Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
Education
No Degree - Political Science
Florida Memorial University
Opa-locka, FL05.2007
High School Diploma -
Largo High School
Upper Marlboro, MD05.2004
Skills
- Regulatory Compliance
- Interviews and interrogations
- Physical Restraint Training
- Relationship building and management
- Investigative procedures
- Law enforcement assistance
- Employee Relations
- Risk Analysis
- Emergency Response
- Security audits
- Security personnel training
- Schedule Maintenance
- First responder experience
- Emergency Management
- Crime Prevention
- Conflict Resolution
- Crisis Management
- Daily incident reporting
- Employee performance evaluation
- Access systems and patrol
- Surveillance
- CCTV experience
- Company risk management
- Security team management
- AED Training
- Safety and security procedures
- Dispatch
- Security screening
- Safety and security regulations
- Access Control
- Customer Service
- Client Relations
- Administrative Support
- Professional telephone demeanor
- Assertiveness
- Call Center Operations
- Data Collection
- Call center experience
Timeline
Security Site Supervisor
Allied Universal Security Services
07.2019 - Current
Security Site Supervisor
Us Securities Associates
04.2015 - 07.2019
Receptionist
AAFES
08.2012 - 04.2015
Security Officer
TSA Homeland Security
03.2007 - 08.2012
No Degree - Political Science
Florida Memorial University
High School Diploma -
Largo High School
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