Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuel Opare

Bronx

Summary

Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude.

Overview

5
5
years of professional experience

Work History

Concierge/Doorman

125 The Greenwich
03.2025 - Current
  • Welcome residents and guests, providing personalized assistance to enhance their experience.
  • Managed package deliveries and maintained accurate logs for resident tracking.

Building Porter

111 Murray Street
11.2024 - 03.2025
  • Responded promptly to emergency situations such as fire alarms or medical emergencies according to established protocols.
  • Assisted residents with inquiries, providing timely support and fostering positive community relations.
  • Maintained cleanliness and organization of building common areas to enhance resident satisfaction.

Concierge/Doorman

111 Murray Street
03.2023 - 03.2025
  • Managed the day-to-day operations of the concierge desk.
  • Answered phone to make reservations, take and distribute messages, or redirect calls.
  • Utilized problem solving skills to identify solutions for various issues related to concierge duties.
  • Managed incoming calls from customers seeking information or assistance.
  • Maintained access control to ensure only authorized personnel were allowed entry.
  • Monitored CCTV cameras to detect any suspicious activities or behavior.
  • Utilized tactful communication techniques when dealing with difficult customers.
  • Interacted with residents and guests, answering questions about building rules and regulations and handling emergencies.

Mechanical Assistant

Alfred University
09.2020 - 05.2022
  • Troubleshot problems with machines quickly and effectively when they arose.
  • Operated power tools such as drills, grinders, saws, sanders and lathes with accuracy and efficiency.
  • Assisted in operating mechanical equipment and tools to ensure accurate production of parts and components.
  • Developed technical skills through hands-on training in the use of various hand tools such as wrenches and screwdrivers.

Education

Bachelor of Science (B.S.) - Mechanical Engineering

Alfred University
Alfred, NY
05.2022

Skills

  • Customer service
  • Effective problem solving
  • Time management
  • Hospitality
  • Strong work ethic
  • Attention to detail
  • Team collaboration
  • Excellent multitasking
  • Team player mentality
  • Highly adaptable

Timeline

Concierge/Doorman

125 The Greenwich
03.2025 - Current

Building Porter

111 Murray Street
11.2024 - 03.2025

Concierge/Doorman

111 Murray Street
03.2023 - 03.2025

Mechanical Assistant

Alfred University
09.2020 - 05.2022

Bachelor of Science (B.S.) - Mechanical Engineering

Alfred University

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