Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Emmanuel Osei

Summary

Administrative professional with extensive experience supporting senior-level executives. Hardworking team player with expertise in customer service, data entry and office management. the ability to manage several projects in a fast-paced work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

JBU Services & More
10.2022 - 01.2024
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Medical Doctor

Greater Accra Regional Hospital
01.2020 - 09.2022
  • Improved patient outcomes by implementing evidence-based treatment plans and thorough followups.
  • Enhanced clinic efficiency by streamlining patient flow and optimizing appointment scheduling.
  • Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
  • Optimized electronic medical record systems for improved documentation accuracy and accessibility, enhancing overall quality of care delivery.

Executive Assistant

Heavens Star Services
02.2018 - 04.2021
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Served as a liaison between departments to facilitate effective communication throughout the company.

Education

Bachelor of Science - Clinical Medicine

Qiqihar Medical University
Qiqihar, China
07.2020

Skills

  • Bookkeeping
  • Scheduling
  • Microsoft Office
  • Event Planning
  • New Hire Onboarding
  • Leadership
  • Communication

Certification

  • TESOL 120 Hour Advanced Certificate
  • HSK (Level 6)
  • Goethe-Zertifikat A1
  • Foundations of Software Development

Languages

English
Native or Bilingual
Chinese (Mandarin)
Full Professional
German
Professional Working

Timeline

Administrative Assistant

JBU Services & More
10.2022 - 01.2024

Medical Doctor

Greater Accra Regional Hospital
01.2020 - 09.2022

Executive Assistant

Heavens Star Services
02.2018 - 04.2021

Bachelor of Science - Clinical Medicine

Qiqihar Medical University

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Emmanuel Osei