Emmanuel Palacios
Laredo,TX
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experienced in customer service and satisfaction, leading and developing youth through teaching and coaching, and collaborating with fellow colleagues to reach team goals. Motivated to learn, grow and excel in a new line of work. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
OTP Interpreter
TransPerfect Translations International
06.2023 - Current
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services in the fields of finance, court orders & levies, insurance, medical settings, service providers, and research institutions, amongst others.
- Ensured compliance with industry standards and best practices by maintaining up-to-date knowledge of relevant terminology and concepts.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal translations quickly and efficiently.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations regardless of different language dialects, speeds, and tones.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Maintained message content, tone, and emotion as closely as possible.
- Completed precise translations of official disclosures with correct words and phrasing to meet legal standards.
Teacher/Coach
United Independent School District
07.2015 - 06.2022
- Taught 8th grade Math (STAAR Tested content) from 2015-2019.
- High School Health & Physical Education, and High School 101 from 2019-2022
- Monitored student classroom and virtual activities to promote student safety.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Quickly learned new skills and applied them to daily tasks, especially during COVID pandemic, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently, including coaching duties.
- Broke down film using Hudl software, attended coaching clinics in San Antonio, Houston, San Angelo, Ft. Worth and College Station expanding my knowledge of football and track and field.
- Coached the following sports: 6th-8th girls basketball, LBV Middle (2015-2019); 7th-8th boys football, LBV Middle School (2017-2018); JV & Varsity Track & Varsity Football, LBJ High School (2019-2022)
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
Teacher Aide - Alternative Middle/High School
Northeast Independent School District
08.2014 - 07.2015
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers with supervision and care of groups of 5-15 students.
- Assisted administrative and law enforcement teams with searching students during morning check-ins.
- Completed in-service and additional training to maintain professional growth.
- Sat in on classes of fellow teaching professionals to learn innovative methods for dispensing information to students.
Teen Lead - Teen Center
Boys & Girls Club Of San Antonio
02.2014 - 08.2014
- Build rapport with 13-18 year old club members and established great relationships that allowed me to lead them in educational, volunteer, and athletic opportunities.
- Led group of teens on college tours in and out of San Antonio, Texas.
- Led group of teens in work force opportunities where they had opportunities to experience what it was like to be employed in different locations across San Antonio (ex: Old Navy, SeaWorld).
- Implemented Drug Awareness Curriculum for juveniles trying to get back into the public school system.
Education
Bachelor of Science - Kinesiology
Sam Houston State University
Huntsville, TX05.2013
Skills
- Intervention Support
- Setting Learning Objectives
- Behavioral Modifications
- Lesson Planning
- Instruction Differentiation
- Instructional Strategies
- Positive Interactions
- Collaborative Relationships
- Athlete Evaluation
- Transporting Passengers
- Personnel Engagement
- Wheelchair Assistance
- Customer Satisfaction
- Mathematical Skills
- Navigational Tools
Accomplishments
-Achieved 100% on several Quality Control evaluations on a weekly basis with Transperfect due to accuarte and efficient performance.
-Passed my Interpreter 1&2 exams in order to be a certified interpreter.
-District & Area Finalist in long jump; District, area and regional finalist in hurdles; City Champion and Runner-up, Area Runner-Up & Regional Finalist and broken school record in high jump when coaching these specific events.
-City champions, runner-up, and quarter-finalists coaching girls and boys basketball.
-Averaged 97% passing rate when teaching mathematics on state-standardized STAAR exam.
-Maintained proficient/accomplished teacher rating during teacher evaluations throughout my teaching years.
Certification
Texas Educator Certificate
-Health (EC-12)
-Generalist (Grades 4-8)
First Aid
-AED/CPR
-Stop the Bleed Certification
Currently working on National Strength & Conditioning Association (NSCA) Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
OTP Interpreter
TransPerfect Translations International
06.2023 - Current
Teacher/Coach
United Independent School District
07.2015 - 06.2022
Teacher Aide - Alternative Middle/High School
Northeast Independent School District
08.2014 - 07.2015
Teen Lead - Teen Center
Boys & Girls Club Of San Antonio
02.2014 - 08.2014
Bachelor of Science - Kinesiology
Sam Houston State University
Texas Educator Certificate
-Health (EC-12)
-Generalist (Grades 4-8)
First Aid
-AED/CPR
-Stop the Bleed Certification
Currently working on National Strength & Conditioning Association (NSCA) Certification
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