Emmanuel Rodriguez-Soto

35 hours/ Week

$40,000/Year

At this company, I oversee:

Accounting, ELD/Safety, and also Truck Dispatch.

I consistently speak to more than 20+ people a day. Below are more specifics:

• Accounting

- Manage company account and invoicing

• Head of ELD/Safety Department

- Oversee and enforce compliance with all safety regulations and DOT regulations.

- Help drivers learn and understand how the electronic logging devices work

- Monitor and track status of shipments in transit to confirm on-time pick up/ delivery.

- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally at any time of the day.

- Handle new and returning employee hiring process - including Clearinghouse Requirements and ELD training.

- Maintain accurate records of all dispatched vehicles, and/or licenses ensuring proper documentation and compliance with industry regulations.

• Dispatch

- built strong relationships with brokers through effective communication and problem-solving skills, contributing to increased business opportunities via email, google chat, and/or phone calls.

- Negotiated rates with brokers for cost-effective options without sacrificing quality or timeliness of deliveries.

- Manage communications between drivers and brokers to ensure timely deliveries and high customer satisfaction.

- Troubleshot delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.

- Facilitated communication between drivers and management, ensuring a seamless flow of information and enabling quick decision-making processes.

- Coordinated driver dispatch to accomplish daily delivery requirements.

- Handled incoming calls and emails from brokers regarding issues with deliveries.

- Answer phone calls and responded to broker or others' emails.

- Assist in resolving problems and grievances.

- Communicate with brokers to provide delivery updates and resolution.

- Monitor vehicle locations to coordinate timely arrivals.

- Monitor and track dispatch communication systems.

- Monitored flow of paperwork and directed information to appropriate departments.

- I work overtime when needed

25 hrs/ week

$ TBD/Year

At this company I am able to:

• Worked safely around moving machinery.
• Prepared orders for shipment by picking, packing, sorting, and labeling products.
• Worked as a team player and collaborated with other team members to achieve daily targets and complete tasks efficiently.
• Consistently lifted materials weighing as much as 50+ pounds for about 5-10 hours
• Ability to stand and walk 10 hours/ day
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Checked packages and merchandise for damage and notified management,
• Operated various types of equipment such as a pallet jack safely while moving products throughout the facility.
• Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
• Supported continuous improvement initiatives within the facility by participating in process evaluations and implementing recommended changes when necessary.
• Use technology such as: scanners
• Understand how to adapt and work in Fast Paced environments, such as Peak time,
• Keep composure in stressful situations