Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuel Rojas

Los Angeles,CA

Summary

Dynamic sales operations leader with proven success at Sofi Stadium, excelling in team motivation and performance tracking. Expert in customer relationship management and employee training, driving continuous improvement and achieving organizational goals. Recognized for fostering effective communication and resolving conflicts, enhancing team cohesion and productivity.

Overview

2
2
years of professional experience

Work History

Team Leader, Sales Operations

Sofi Stadium
Inglewood, CA
08.2022 - 01.2025
  • Leading, monitoring, and supervising a group of employees to achieve goals that contribute to the growth of the organization
  • Motivating and inspiring their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility
  • Setting goals, assigning tasks, providing direction, coaching the team members and resolving conflicts
  • Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
  • Maintained accurate records of customer orders, invoices, and payment information.

Management Intern

Enterprise Rent-A-Car
El Segundo, CA
09.2024 - 12.2024
  • Acquired operational knowledge by attending workshops and meetings.
  • Facilitated internal communications to align departmental objectives.
  • Delivered exceptional customer service to clients in person and via phone.
  • Completed daily reports on sales performance metrics, tracking units sold hourly, daily, weekly, and monthly.
  • Addressed customer inquiries about product features, pricing, and availability.
  • Prepared merchandise for sale or rental, ensuring optimal presentation standards.
  • Conducted regular price checks to uphold competitive pricing strategies.
  • Processed payments efficiently using cash, check, and credit cards.

Education

Bachelor of Science - Business Administration And Management

California State University, Northridge
Northridge, CA
12-2024

High School Diploma -

South Gate High
South Gate, CA
06-2018

Skills

  • Team leadership
  • Sales forecasting
  • Customer relationship management
  • Employee training
  • Performance tracking
  • Effective communication
  • Data analysis
  • Continuous improvement
  • Organizational development
  • Problem-solving
  • Multitasking Abilities

Languages

Spanish
Limited

Timeline

Management Intern

Enterprise Rent-A-Car
09.2024 - 12.2024

Team Leader, Sales Operations

Sofi Stadium
08.2022 - 01.2025

Bachelor of Science - Business Administration And Management

California State University, Northridge

High School Diploma -

South Gate High

Similar Profiles

CREATE PROFILE
Emmanuel Rojas