Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuel Rojas

Burbank

Summary

Detail-oriented Restock Coordinator skilled in team collaboration, process improvement, and customer service. Proven ability to facilitate training sessions and manage project timelines for optimal efficiency. Dedicated professional with experience in coordinating projects and enhancing customer satisfaction. Known for effective communication and problem-solving skills, contributing to streamlined operations and improved team collaboration. Proactive coordinator with a strong background in process documentation and team training. Committed to driving efficiency and customer retention through effective communication and strategic problem-solving. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Team-minded coordinator with several years of comprehensive experience performing administrative support duties to help office run smoothly. Versed in maintaining up-to-date files, preparing and recording invoices and initiating and managing payroll. Tech-savvy and hardworking professional knowledgeable in office management and bookkeeping procedures. Meticulous professional with versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and accounting software. Resourceful Coordinator known for high productivity and efficient task completion. Specialize in project management, event coordination, and workflow optimization. Excel in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork. Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.

Overview

3
3
years of professional experience

Work History

Restock Cordinator

Old Mission Capital
Chicago
09.2024 - 06.2025
  • Coordinated communication between teams and stakeholders for project updates.
  • Assisted in managing schedules and organizing meetings for project timelines.
  • Facilitated training sessions for new staff on company policies and systems.
  • Collaborated with team members to identify areas for process improvement.
  • Developed and maintained documentation for internal processes and procedures.
  • Managed inventory of office supplies and ensured availability for team needs.
  • Conducted research to support strategic initiatives and decision-making processes.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Analyzed market trends to support strategic marketing decisions.
  • Managed data collection and reporting for marketing performance metrics.
  • Assisted in developing marketing strategies based on consumer insights.

IT Intern

Deloitte
Chicago
09.2022 - 05.2024
  • Assisted in troubleshooting hardware and software issues for end-users.
  • Supported team in setting up and configuring new IT equipment.
  • Documented technical processes and user guides for future reference.
  • Participated in team meetings to discuss ongoing IT projects and tasks.
  • Maintained inventory of IT supplies and equipment for efficient management.
  • Collaborated with colleagues to address user support requests promptly.
  • Learned various operating systems and applications used within the company.
  • Conducted basic training sessions for users on new software tools.
  • Resolved customer service issues related to IT systems in a timely manner.
  • Provided technical support to users with a variety of questions related to computer systems, software and hardware.
  • Monitored system performance to ensure optimal operation and security protocols are met.
  • Configured network settings according to specified requirements.

Education

Bachelor of Arts - Business Administration

DePaul University
Chicago, IL
06-2029

High School Diploma -

Cristo Rey Jesuit High School
Chicago, IL
06-2025

Skills

  • Project management
  • Data analysis
  • Customer service
  • Microsoft Excel
  • Team collaboration
  • Technical support
  • Process documentation
  • Inventory management

Languages

Spanish
Full Professional

Timeline

Restock Cordinator

Old Mission Capital
09.2024 - 06.2025

IT Intern

Deloitte
09.2022 - 05.2024

Bachelor of Arts - Business Administration

DePaul University

High School Diploma -

Cristo Rey Jesuit High School