Emmanuel Rosa
Boston,MA
Summary
Dynamic and adaptable professional with a friendly demeanor, experienced at Cava in enhancing customer satisfaction through effective communication and problem-solving. Proven ability to collaborate with teams, streamline operations, and maintain high standards of cleanliness and safety. Skilled in cash handling and inventory management, ensuring efficient service delivery.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
Work History
Cava
Grilled/cashier/dishwasher
03.2023 - 04.2023
- Assisted customers with menu selections and provided recommendations to enhance dining experience.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety and efficiency.
- Operated cash register, processed transactions accurately, and managed cash drawer.
- Prepared food items according to standard recipes while ensuring quality and presentation.
- Communicated effectively with team members to coordinate front and back of house operations.
- Trained new employees on customer service protocols and operational procedures.
- Ensured compliance with health and safety regulations during food preparation and service.
- Collaborated with kitchen staff to streamline food preparation and reduce wait times.
- Supported dishwashing tasks and maintained cleanliness of kitchen equipment.
- Implemented waste reduction strategies by optimizing food preparation processes.
- Monitored food quality and freshness to uphold restaurant standards.
- Maintained equipment cleanliness and performed minor repairs to ensure proper functioning.
- Provided helpful customer service support.
Target/Merchandise Stocker
Stocker
09.2022 - 02.2023
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
- Increased merchandise availability by efficiently organizing stockroom and maintaining inventory levels.
- Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
- Participated in ongoing training sessions to stay current on industry trends and best practices related to stocking responsibilities.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items.
- Optimized storage space utilization with well-organized backstock areas and clear labeling systems for easy retrieval of products.
- Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Movers
Packing Stuff in the Apartment or House and Bring It to There New House ,and Unpacked the Stuff , and Put It Together
10.2017 - 03.2018
- Assisted in packing household items efficiently to ensure safe transport.
- Wrapped fragile items securely using bubble wrap and blankets for protection.
- Coordinated with team members to streamline loading processes for quicker moves.
- Organized inventory lists to track items throughout the moving process.
- Utilized hand trucks and dollies to transport heavy furniture safely.
- Planned optimal routes to minimize travel time between locations.
- Implemented safety measures to prevent injuries during heavy lifting tasks.
- Assisted in disassembling and reassembling furniture as needed for transport.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
- Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
Demolition Laborer
Businesses Breaking Stuff Down and ,dump in the Dumbster
09.2012 - 10.2013
- Executed demolition tasks following safety protocols to ensure team member safety and compliance with regulations.
- Assisted in site preparation by removing obstacles and debris, facilitating efficient work processes for demolition projects.
- Coordinated with team members to transport heavy materials, enhancing workflow and minimizing downtime on job sites.
- Operated hand and power tools effectively to dismantle structures while maintaining a clean and organized work area.
Macdonals
Fries,/,cashier
03.2007 - 09.2007
- Delivered friendly and efficient service to customers at front counter.
- Processed customer orders accurately, ensuring prompt delivery and satisfaction.
- Maintained cleanliness and organization of work area to meet safety standards.
- Assisted in inventory management by restocking supplies as needed.
Snow Removal
Shovel
01.2007 - 02.2007
- Executed snow removal operations to ensure safe access for pedestrians and vehicles during winter storms.
- Maintained equipment to ensure optimal performance and reliability throughout the snow removal season.
- Coordinated with team members to efficiently clear snow from designated routes and properties.
- Monitored weather patterns to anticipate snow events and prepare resources accordingly.
Shelburne Center
Janitorial Services Inc.
06.2005 - 08.2005
- Coordinated daily cleaning schedules to improve efficiency across multiple facilities.
- Trained new staff on proper cleaning techniques and safety protocols.
- Conducted quality inspections to ensure compliance with health and safety standards.
- Maintained inventory levels of cleaning supplies and equipment.
Education
No Degree -
Quincy High
Quincy, MASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking
Timeline
Cava
Grilled/cashier/dishwasher
03.2023 - 04.2023
Target/Merchandise Stocker
Stocker
09.2022 - 02.2023
Movers
Packing Stuff in the Apartment or House and Bring It to There New House ,and Unpacked the Stuff , and Put It Together
10.2017 - 03.2018
Demolition Laborer
Businesses Breaking Stuff Down and ,dump in the Dumbster
09.2012 - 10.2013
Macdonals
Fries,/,cashier
03.2007 - 09.2007
Snow Removal
Shovel
01.2007 - 02.2007
Shelburne Center
Janitorial Services Inc.
06.2005 - 08.2005
No Degree -
Quincy High