Emmanuel Russi
Louisville,KY
Summary
Energetic Retail Sales Associate Cashier bilingual in Spanish and English. Time management, responsible and dependable - punctual with an excellent attendance record and detail-oriented. Anger to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service requirements, committed to positively impacting sales and revenue, memorable service, experience processing transactions, and dedicated to resolving issues and answering customer questions, team player and effective communicator.
Overview
1
1
year of professional experience
Work History
Retail Cashier
Dicks Sporting Goods
10.2023 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively.
- Maintained a clean and organized workspace, promoting a positive customer shopping experience.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
Retail Sales Associate
Soccer Village
08.2023 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Public Health
University of Louisville
Louisville, KY06.2028
High School Diploma -
Louisville Male High School
Louisville, KY05.2024
Skills
- Bilingual English - Sapnish
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
- Problem-Solving
- Time Management
- ID Verification
- Order Processing
- Merchandise Stocking
- Basic math proficiency
- Customer Engagement
- Professionalism and Courtesy
- Payment Processing
- POS Systems
- Product Recommendations
- Handling Returns and Exchanges
- Customer Support
- Inventory Management
- Loyalty Program Promotion
Soccer
United 1996 FC September 2021 - June 2024
Timeline
Retail Cashier
Dicks Sporting Goods
10.2023 - Current
Retail Sales Associate
Soccer Village
08.2023 - 10.2023
Public Health
University of Louisville
High School Diploma -
Louisville Male High School
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