Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Sanders

Atlanta,GA

Summary

Enthusiastic and safety-focused professional with a proven track record in customer service, financial processing, and security. Seeking to bring my skills in safety procedures, emergency response, and exceptional customer service to a Flight Attendant role at Delta. Committed to enhancing passenger experience while upholding Delta's core values of Care, Integrity, Resilience, Servant Leadership, and Teamwork.

Overview

10
10
years of professional experience

Work History

DC PROCESSING SPECIALIST

Workforce Opportunity Services
Atlanta, GA
03.2022 - 06.2023
  • Processed financial documentation with precision, ensuring accuracy and adherence to all criteria.
  • Collaborated with teams to achieve production goals, demonstrating strong teamwork and problem-solving skills.
  • Extracted information from documents to verify correctness.
  • Managed high-volume data entry and document management, reflecting strong organizational and detail-oriented capabilities.
  • Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.

Lead Bank Teller

Fifth Third Bank
Brighton, MI
03.2019 - 01.2022
  • Maintained customer records, including account information and transaction history.
  • Ensured compliance with all banking regulations and policies.
  • Resolved customer issues or referred them to the appropriate department for resolution.
  • Processed deposits, withdrawals, transfers, loan payments, and check cashing transactions accurately and efficiently.
  • Balanced cash drawers daily and maintained accurate records of transactions.
  • Identified opportunities to cross-sell products such as savings accounts or credit cards to customers.

City Carrier Assistant

United States Postal Service
Westland, MI
07.2018 - 02.2019
  • Organized packages in route sequence and delivered to correct addresses.
  • Prepared appropriate paperwork for delivery of packages and collected payments where applicable.
  • Loaded mail onto trucks according to established procedures.
  • Operated hand-held scanners to track packages during delivery process.
  • Delivered mail along established routes using a vehicle provided by the USPS.
  • Performed customer service duties such as providing change of address cards or other postal forms.

Member Service Representative

Sam's Club Distribution
Canton, MI
04.2013 - 05.2014
  • Greeted customers in a friendly and professional manner.
  • Handled customer complaints in an efficient and courteous manner.
  • Adhered to all applicable policies, procedures, regulations, and laws.
  • Performed cash handling duties such as deposits and withdrawals for members' accounts.
  • Provided guidance to members on how best to use products or services offered by the organization.

Education

High School Diploma -

Romulus Senior High School
Romulus, MI
06-2010

Skills

Safety & Emergency Procedures: Experience in emergency response, and evacuation procedures

Customer Service: Exceptional interpersonal and communication skills, adept at addressing diverse customer needs

Cash Handling: Proficient in managing cash transactions with accuracy

Technical Skills: Proficient in Microsoft Word and data management

Problem Solving: Strong ability to identify and resolve issues quickly and effectively

Teamwork: Proven ability to work both independently and as part of a team in high-pressure environments

Timeline

DC PROCESSING SPECIALIST

Workforce Opportunity Services
03.2022 - 06.2023

Lead Bank Teller

Fifth Third Bank
03.2019 - 01.2022

City Carrier Assistant

United States Postal Service
07.2018 - 02.2019

Member Service Representative

Sam's Club Distribution
04.2013 - 05.2014

High School Diploma -

Romulus Senior High School

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Emmanuel Sanders