Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Serrano

Kissimmee,FL

Summary

Energetic and dependable professional with a background in fast-paced service, hospitality, and recreational environments. Seeking to leverage strong customer service, multitasking, and safety awareness skills as a Gym Associate at EOS Fitness. Passionate about fitness and helping members achieve their wellness goals in a clean, supportive, and energetic atmosphere.

Overview

5
5
years of professional experience

Work History

Delivery Driver

K&M Last Mile LLC
Orlando, Florida
04.2022 - 07.2022
  • Executed delivery of 100+ packages daily with precision and efficiency while navigating diverse routes
  • Provided friendly, professional service to customers, and resolved delivery issues independently.
  • Maintained a high safety record and adhered to strict time deadlines.

Bell Attendant

Westgate Vacation Villas Resort & Spa
Kissimmee, FL
06.2019 - 03.2020
  • Oversaw high guest volume while sustaining a friendly and professional demeanor.
  • Collaborated with front desk and concierge to ensure smooth guest transitions.
  • Provided local information and directions, enhancing the guest experience.

Street Team Member

Jacksonville Jaguars LLC.
Jacksonville, Florida
06.2018 - 05.2019
  • Promoted brands and events through grassroots campaigns and direct community engagement.
  • Required high energy, enthusiasm, and the ability to connect quickly with diverse audiences.
  • Captured leads and encouraged social media engagement through in-person outreach.

Head Referee

Rebounderz Indoor Trampoline Arena
Jacksonville, Florida
08.2017 - 05.2018
  • Supervised trampoline zones, obstacle courses, and safety briefings for children and adults.
  • Enforced rules to ensure guest safety while keeping the environment fun and engaging.
  • Assisted in cleaning and maintaining equipment and public spaces.

Education

Bachelor of Science - Sports Management

University of North Florida
Jacksonville, FL
08-2018

Skills

  • Customer Service & Communication
  • Team Collaboration
  • High-Energy Environment Adaptability
  • Time Management & Multi-Tasking
  • Knowledge of Fitness Equipment (basic familiarity)
  • Attention to detail

Timeline

Delivery Driver

K&M Last Mile LLC
04.2022 - 07.2022

Bell Attendant

Westgate Vacation Villas Resort & Spa
06.2019 - 03.2020

Street Team Member

Jacksonville Jaguars LLC.
06.2018 - 05.2019

Head Referee

Rebounderz Indoor Trampoline Arena
08.2017 - 05.2018

Bachelor of Science - Sports Management

University of North Florida

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