Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Emmanuel Smart

Plano,TX

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Diligent Desired Position with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Qualified Desired Position with solid background in fashion retail. Demonstrated ability to create personalized styling solutions and build strong customer relationships. Proven track record of enhancing sales through effective product recommendations and maintaining visual merchandising standards.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sylist

Tory Burch
05.2024 - Current
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
  • Organized sales area and work station to showcase products and boost sales.
  • Increased client confidence by teaching them how to style their outfits appropriately for various situations.
  • Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
  • Organized successful in-store events to promote new product lines and engage potential clients.
  • Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
  • Provided constructive feedback during fittings, helping clients refine their personal style preferences.
  • Resolved guest complaints about service or style.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Shift Manager/Key Holder

CVS HEALTH CORPORATION
05.2023 - 06.2024

Pharmacy Technician

CVS Health
01.2019 - 06.2023
  • Worked as a clerk and pharmacy tech
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Education

Associate Of Engineering - Engineering

Collin County Community College
Plano, TX

High school diploma -

Plano West Senior High School
Plano, TX
06.2019

Skills

  • Cash Handling
  • Typing
  • Pharmacy Technician Experience
  • Order Entry
  • Microsoft Word
  • Compounding Medications
  • Medical Terminology
  • Computer Skills
  • Data Entry
  • Medical Billing
  • Insurance Verification
  • Time Management
  • Clinical Pharmacy Experience
  • Pharmacy Software
  • Packaging
  • Customer service
  • Multitasking and organization
  • Product knowledge
  • Attention to detail
  • Teamwork and collaboration
  • Excellent communication
  • Relationship building
  • Fashion knowledge
  • Relationship building and management
  • Product recommendations
  • Brand promotion
  • Product merchandising
  • Active listening
  • Trend awareness
  • Creative vision
  • Flexible schedule
  • Schedule management
  • Inventory management
  • Sales promotions
  • Style assessment
  • Sales expertise
  • Wardrobe management
  • Fashion illustration
  • Marketing

Certification

Pharmacy Intern License

$1 million dollar Stylist at Tory Burch

Accomplishments

Made a million dollar worth of sales in my first 5 months at Tory Burch. $1,023,954

Timeline

Sylist

Tory Burch
05.2024 - Current

Shift Manager/Key Holder

CVS HEALTH CORPORATION
05.2023 - 06.2024

Pharmacy Technician

CVS Health
01.2019 - 06.2023

High school diploma -

Plano West Senior High School

Associate Of Engineering - Engineering

Collin County Community College
Emmanuel Smart