Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Emmanuel Soetan

Owings Mills,MD
Emmanuel Soetan

Summary

Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives. Accomplished project manager well-versed in running station programming in high-stress environments. Expert in personnel leadership, resource management and key decision-making. Articulate, motivational and analytical in approaching problems impacting team performance or station results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
years of professional experience
4
years of post-secondary education

Work History

Universal ProCare Inc Owings Mill
Owings Mills, MD

Program Coordinator/ ICM Manager
03.2024 - Current

Job overview

  • For agency Keeping of medical appointments paperwork
  • Planning and coordinating Vacations for Person supported.
  • Building funding stream and adding rates
  • Adding providers to ICM
  • Creating role and permission ICM users
  • Ensuring proper documentation is done on ICM on timely basis
  • Training staff on use of ICM
  • (Attendance, baseline monitoring and incident reporting)
  • Creating profile for clients on ICM
  • Creating profile for staff on ICM
  • Manage houses and vehicles for agency.
  • Organized events and workshops to engage participants, enhancing their learning experience within program framework
  • Cultivated collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement
  • Kept program-related data accurate, up-to-date, and easily accessible for accessibility

STANDARD INTEGRATED SUPPORTS Inc
Owings, MD

Program Coordinator/Facility Manager
10.2020 - 02.2024

Job overview

  • Managing activities calendar for Person supported.
  • Organizing events and activities Person supported.
  • Encouraging participation of Person supported in community and neighborhood integration
  • Ensuring safe and fun environment for Person supported.
  • Scheduling of medical appointments for these Person supported.
  • Keeping of medical appointments paperwork
  • Ensuring proper documentation is done on ICM on timely basis
  • Training staff on use of ICM
  • (Attendance, baseline monitoring and incident reporting)
  • Creating profile for clients on ICM
  • Creating profile for staff on ICM
  • Manage houses and vehicles for agency.
  • Cultivated collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees
  • Organized events and workshops to engage participants, enhancing their learning experience within program framework
  • Managed budgets and resources for successful execution of multiple programs simultaneously
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement
  • Supervised staff of thirty-eight in day-to-day activities
  • Provided technical support to staff with necessary resources to carry out duties successfully
  • Established strategic partnerships with external organizations, expanding program reach and impact.

STANDARD INTEGRATED SUPPORTS Inc
Owings, MD.

House Manager
04.2019 - 10.2020

Job overview

  • Conducted regular performance evaluations of staff members to identify areas for improvement or recognition
  • Ensuring DSP Integrate Person supported with their communities and their neighborhood
  • Oversee medication administration to Person supported are done and documented on timely manner
  • Accompanying Person supported to their medical appointments
  • Grooming Person supported.
  • Reporting and documenting all incidents to supervisor in timely manner.
  • Managed day-to-day operation of home to comply with regulations and agency standards
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory
  • Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition
  • Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs
  • Recruited trained, and managed team of domestic staff to provide high-quality service in all areas of household

STANDARD INTEGRATED SUPPORTS Inc Owings Mill
Owings Mills, MD

Direct Support Professional Caregiver
05.2018 - 04.2019

Job overview

  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dentalcare and personal grooming
  • Integrating Person supported with their communities and their neighborhood
  • Accompanying Person supported to their medical appointments
  • Grooming of Person supported
  • Reporting and documenting all incidents to supervisor in timely manner.
  • Coordinated outings for groups of clients that enabled them to explore new experiences while being supported in safe environment
  • Improved overall Person supported satisfaction by delivering person-centered care focused on individual strengths and preferences
  • Encouraged and supported Person supported to participate in recreational and leisure activities to promote social interactions and reduce loneliness
  • Developed and implemented individualized care plans to meet individual needs of each client
  • Maintained clean, safe, and well-organized patient environment
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care, and personal grooming
  • Built and maintained rapport with Person supported and family members to facilitate trusting caregiver relationship
  • Completed regular check-ins and progress report for each Person supported.

Education

Olabisi Onabanjo University
Ogun State

Bachelor of Science from Public Administration
08.2004 - 12.2008

Skills

PowerPoint, ICM, Excel, Word doc, familiarity with productivity software such asundefined

Timeline

Program Coordinator/ ICM Manager

Universal ProCare Inc Owings Mill
03.2024 - Current

Program Coordinator/Facility Manager

STANDARD INTEGRATED SUPPORTS Inc
10.2020 - 02.2024

House Manager

STANDARD INTEGRATED SUPPORTS Inc
04.2019 - 10.2020

Direct Support Professional Caregiver

STANDARD INTEGRATED SUPPORTS Inc Owings Mill
05.2018 - 04.2019

Olabisi Onabanjo University

Bachelor of Science from Public Administration
08.2004 - 12.2008
Emmanuel Soetan