EMMANUEL TETTEH
Columbus,Ohio
Summary
Highly skilled Advanced Fraud Detection and Data Analyst with 5 years of experience in fraud risk analysis, credit risk management, and data-driven decision-making. Proven track record in utilizing analytical tools like Tableau, Alteryx, and Excel to drive risk mitigation strategies and enhance fraud detection systems. Adept at leveraging deep analytical skills to uncover fraud schemes, mitigate losses, and improve operational efficiencies. Key achievements include reducing overdue accounts by 20% and preventing potential losses through advanced fraud triage processes.
Overview
4
4
years of professional experience
Work History
Credit Risk & Fraud Analyst
JP Morgan Chase & Co.
Polaris, OH
09.2022 - Current
- Spearhead fraud detection initiatives, focusing on Account Takeover (ATO) and ID theft cases, leveraging data analysis and alert triaging to reduce fraud-related financial losses by 25%
- Collaborate with cross-functional teams in fraud operations, risk management, and law enforcement to perform in-depth investigations into high-risk accounts, utilizing advanced data analytics to uncover fraud patterns
- Develop risk management strategies that optimize lending practices and proactively mitigate fraud risks, achieving a 15% reduction in chargebacks
- Perform quality reviews of advanced fraud cases, ensuring alignment with regulatory requirements and fraud transformation objectives
- Track IP addresses, analyze link connections, and identify potential mule accounts, contributing to proactive threat mitigation
Fraud Specialist
JP Morgan Chase & Co.
Westerville, OH
04.2022 - 09.2022
- Led fraud case analysis, reviewing and resolving suspicious transactions, chargebacks, and disputes to prevent account compromises, reducing fraud cases by 18%
- Conducted fraud triage for advanced alerts, making decisions on fraud dispositions and initiating account holds when necessary to protect bank assets
- Worked with law enforcement to provide case evidence, collaborating in ongoing investigations for large-scale fraud schemes
- Delivered reports on fraud metrics and trends, identifying emerging threats and developing proactive fraud prevention measures
Mutual Funds & Investment Support Professional
Morgan Stanley
Easton Commons, OH
08.2021 - 04.2022
- Acted as the primary point of contact for clients, providing expert financial guidance on mutual funds and 529 investment options, achieving a 95% client satisfaction rate
- Ensured compliance with regulatory standards while advising clients on tax implications and investment risk management strategies
Digital Support Analyst
Morgan Stanley
Easton Commons, OH
03.2021 - 08.2021
- Provided digital banking support, resolving technical and fraud-related issues, including account locks and MFA setups, improving customer experience by 22%
- Assisted in the identification of social engineering scams and security threats, escalating cases for advanced fraud investigation
- Trained end-users on fraud prevention techniques, ensuring compliance with internal fraud protection protocols
Education
Professional Certification - Data Analysis and Visualization
Cornell University
New York, USA01.2024
Professional Training - Alteryx and Tableau
Chase Bank Fit for Future program
USA01.2024
Professional Certification - Cybersecurity
Chegg Skills
Santa Clara, USA01.2023
Masters of Arts - International Relations, Diplomatic Studies
University of Keele
England, United Kingdom01.2019
Bachelor of Arts - Political Science
University of Ghana
Accra, GHA01.2016
Skills
- Fraud Detection & Prevention
- Advanced Data Analytics
- Anti-Fraud Technologies (ATO, ID Theft, Social Engineering)
- Regulatory Compliance & Risk Management
- Root Cause Analysis & Fraud Triage
- Cyber Fraud & Intelligence
- IP Address Tracking & Link Analysis
- Credit Risk Management
- Tableau
- Alteryx
- Excel (Advanced)
- Strong Communication & Stakeholder Management
Timeline
Credit Risk & Fraud Analyst
JP Morgan Chase & Co.
09.2022 - Current
Fraud Specialist
JP Morgan Chase & Co.
04.2022 - 09.2022
Mutual Funds & Investment Support Professional
Morgan Stanley
08.2021 - 04.2022
Digital Support Analyst
Morgan Stanley
03.2021 - 08.2021
Professional Certification - Data Analysis and Visualization
Cornell University
Professional Training - Alteryx and Tableau
Chase Bank Fit for Future program
Professional Certification - Cybersecurity
Chegg Skills
Masters of Arts - International Relations, Diplomatic Studies
University of Keele
Bachelor of Arts - Political Science
University of Ghana
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