Emmanuel Ukpong
NY
Summary
Aspiring Network Engineer with foundational experience in network infrastructure management, threat mitigation, and secure access protocols. Eager to expand knowledge in managing network operations, firewall configurations, and incident response. Passionate about growing technical skills in a hands-on environment to support and enhance network security and resilience.
Overview
3
3
years of professional experience
Work History
Systems Technician
Meta
01.2024 - Current
- Engaged in a specialized pipeline program focusing on Linux, Python, and Networking.
- Completed approximately 500 hours of technical training, covering Linux, Python, JavaScript, Chef,and cybersecurity.
- Triaged and closed helpdesk cases weekly, addressing issues related to MacOS, Windows, Linux desktops, internet connectivity, client-platform certificates, and applications.
- Worked cross-functionally with Client Platform Engineering, Collaboration, Networking, and Supply Chain teams to resolve urgent problems and manage trending issues.
Systems Engineer
TheGuarantors
09.2021 - 01.2024
- Owned network operations at 1 World Trade Center, performing weekly audits, on-call support for network emergencies, and configuring firewall rules to enhance network security.
- Investigated network intrusions and configured RADIUS for secure network access control.
- Work on network labs in Cisco Packet Tracer to gain an understanding of protocols like EIGRP, BGP, OSPF.
- Led quarterly tabletop exercises for incident response, disaster recovery, and business continuity, ensuring robust preparation for network and security incidents.
- Leveraged EDR/XDR tools (CrowdStrike, SentinelOne) to proactively detect and respond to endpoint threats across 250+ devices.
- Managed identities and optimized access controls using Okta, implementing SAML integrations to streamline and secure organizational access.
Education
Bachelor of Technology - Networking And Security
New York City College of Technology of The City University of New York
Brooklyn, NY12-2024
Skills
- Network & Endpoint Security
- Customer Support
- SOC2 Framework
- Windows/Linux
- Incident Response
- Python
Timeline
Systems Technician
Meta
01.2024 - Current
Systems Engineer
TheGuarantors
09.2021 - 01.2024
Bachelor of Technology - Networking And Security
New York City College of Technology of The City University of New York
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