Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Williams

Charlotte,USA

Summary

Highly motivated and adaptable individual, Known for exceptional determination and problem-solving skills, adept at quickly adapting to diverse situations and environments. A fast and determined learner with a strong commitment to use my experience to help any company in need of a role fit for me.

Overview

3
3
years of professional experience

Work History

Professional Testing

IBM
02.2022 - 06.2024
  • Develop and execute test cases to ensure the quality and functionality of software systems and applications
  • Analyze test results and identify areas for improvement in the software development process.

Remote Sales Represneitive

SalesForce
03.2022 - 06.2023
  • Develop and deliver engaging remote sales presentations to prospective clients using SalesForce's platform and tools
  • Utilize CRM software to track and manage sales activities, leads, and customer interactions
  • Utilize data analytics and reporting tools within SalesForce to analyze and optimize sales performance for remote sales representatives.

Customer Service

Sykes
02.2021 - 06.2022
  • Helped customers with their inquiries and provided excellent customer service through Chat, Phone and Email.
  • Provided high-level customer service, resolving issues promptly.

Education

No Degree - Accounting

Johnson C Smith University
Charlotte, NC
2026

Skills

  • Communication
  • Leadership
  • Problem-solving
  • Teamwork
  • Time management
  • Attention to detail
  • Adaptability
  • Friendly, Positive Attitude
  • Customer Service
  • Flexible and Adaptable

Timeline

Remote Sales Represneitive

SalesForce
03.2022 - 06.2023

Professional Testing

IBM
02.2022 - 06.2024

Customer Service

Sykes
02.2021 - 06.2022

No Degree - Accounting

Johnson C Smith University

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Emmanuel Williams