Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic

Emmanuel Yankah

Stafford,VA

Summary

Certified IT professional with a proven ability to learn and apply technical skills effectively. Holds the CompTIA Security+ certification, demonstrating expertise in securing networks, mitigating risks, and addressing cybersecurity threats. Strong foundation in SQL, HTML, and Microsoft Office Suite, with a focus on customer relations and problem-solving in fast-paced environments. Currently pursuing a Bachelor of Science in Business Information Technology with a concentration in Cybersecurity Management Analytics. Passionate about leveraging technical skills to contribute to organizational success and protecting digital assets.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Associate

Walmart
11.2021 - 08.2023
  • Leveraged technical systems to manage inventory and order tracking, ensuring seamless operations
  • Analyzed sales data and customer feedback to identify process improvement opportunities, enhancing efficiency
  • Supported digital order systems, providing technical assistance to both team members and customers
  • Ensured data accuracy in order management systems, maintaining up-to-date inventory records
  • Maintained and repaired self-checkout machines and other retail equipment, ensuring consistent functionality and minimizing downtime through prompt troubleshooting, software updates, and hardware adjustments

Education

Bachelor of Science (B.S.) - Information Technology

Virginia Polytechnic Institute and State University
Blacksburg, VA
05.2026

Associate Degree - Information Technology

Northern Virginia Community College
Woodbridge, VA
09.2023

Skills

  • SQL and Database Management (MySQL): Created and managed relational databases about customer purchases in a real world scenario then organized and queried data effectively
  • Configured databases with primary keys to ensure data integrity and optimize relationships between tables
  • Network Simulation (Cisco Packet Tracer): Captured and analyzed network traffic to identify bottlenecks, and security vulnerabilities, applying filters to isolate specific protocols and troubleshoot connectivity issues Conducting packet analysis to understand application behavior and network performance trends
  • HTML & Web Development: experienced in HTML and CSS styles in the creation of webpages, creating navigation menus, embedding multimedia content, and optimizing images for performance
  • Microsoft Office Suite (Word, Excel, Access): Expertise in creating and managing spreadsheets, utilizing formulas, functions, and pivot tables for data analysis and visualization, advanced document creation and formatting, utilizing templates, tables, and styles for professional reports, letters, and manuals
  • OBS Web Streaming - Proficient in setting up OBS for live streaming and recording, including resolution, bitrate, and encoder settings tailored to platform requirements; competent in using advanced features like the AI virtual camera, multi-view for monitoring scenes, and hotkey configurations for seamless transitions

Certification

  • CompTIA Security+ (SY0-701), Demonstrates proficiency in network security, risk management, and compliance frameworks.
  • ServiceNow System Administration Course (Udemy), Completed a comprehensive Udemy course on ServiceNow System Administration, which provided hands-on training in managing enterprise workflows and IT service management.

Projects

Network Simulation with Cisco Packet Tracer, Designed and configured network topologies to simulate real-world scenarios., Implemented routing protocols and troubleshooting techniques to optimize network performance. Database Management with MySQL, Created and managed relational databases about customer purchases in a real world scenario then organized and queried data effectively., Configured databases with primary keys to ensure data integrity and optimize relationships between tables., Developed optimized queries for data retrieval and improved performance in managing datasets. Network Traffic Analysis with Wireshark, Captured and analyzed network traffic to identify bottlenecks and security vulnerabilities., Applying filters to isolate specific protocols and troubleshoot connectivity issues., Conducting packet analysis to understand application behavior and network performance trends., Strengthening my understanding of TCP/IP protocols and enhancing network diagnostics skills.

Timeline

Associate

Walmart
11.2021 - 08.2023

Bachelor of Science (B.S.) - Information Technology

Virginia Polytechnic Institute and State University

Associate Degree - Information Technology

Northern Virginia Community College
Emmanuel Yankah