Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Languages
Timeline
Generic

Emmanuela Joseph

Tampa,FL

Summary

Dedicated and compassionate Dental assistant with 3 years of experience in providing exceptional support in clinical and administrative settings. Proficient in assisting in various dental procedures, including exams, cleanings, and restorative work, while ensuring patient comfort and safety. Strong knowledge of dental terminology, instruments, and infection control protocols. Excellent communication skills foster positive relationships with patients and team members alike.

Overview

9
9
years of professional experience

Work History

Human Resources Specialist

USARNG
10.2023 - Current
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.

Orthodontist Assistant

Florida Orthodontic Institute
03.2022 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Logistician

United States Army
04.2020 - Current
  • Analyzes and coordinate supply chain

Hair Stylist

Hair Stylist
09.2017 - Current
  • Maintains supplies by checking stock; anticipating needs; placing orders; verifying receipt
  • Prepares hair for styling by analyzing hair condition, shampooing and treating hair
  • Conditions hair and scalp by applying treatments
  • Produces desired effect by arranging, shaping, curling, cutting, trimming, setting, bleaching, dyeing, and tinting hair
  • Maintains quality service by following organization standards

Customer Care / Sales Representative

One Touch Direct
09.2018 - 12.2019
  • Used telephones to reach out to customers and verify account information
  • Greeted customers warmly and ascertained the problem or reason for calling
  • Canceled or upgraded accounts
  • Assisted with placement of orders, refunds, or exchanges
  • Advised on company information
  • Took payment information and other pertinent information such as addresses and phone numbers
  • Placed or canceled orders
  • Answered questions about warranties or terms of sale
  • Acted as the company gatekeeper
  • Suggested solutions when a product malfunctions
  • Handled product recalls

Call Representative

Convergys
03.2017 - 02.2018
  • Outgoing and energetic attitude
  • Good listening skills
  • Multi-tasking ability
  • Organization
  • Flexibility
  • Friendly
  • Calm Under Pressure
  • Effective Communication Skills
  • Speed

Waitress

Namans Kitchen
04.2016 - 01.2017
  • Welcomed customers when they enter restaurant
  • Took accurate food and drink orders with an easy-to-use POS system
  • Communicate with kitchen staff on orders or any issues
  • Removed plates and cutlery from the table

Education

Associate in Arts - Nursing

Hillsborough Community College
Tampa, Florida
02.2025

Associate - Nursing

Jersey College
Tampa, Florida
02.2025

Certificate of Technical Studies - Dental Assistant

Florida Career College
Tampa, FL
12-2021

Diploma -

Tampa Bay Technical High School
Tampa, Fl
06.2016

Skills

  • Ability to work under pressure
  • Quick with decision making
  • Time management
  • Self-motivation
  • Teamwork
  • Creativity
  • Communication
  • Patience
  • Problem solving
  • Obtain and process information
  • Plan and prioritize work

Accomplishments

    Army Achievement Medal

    Army Commendation Medal

Awards

  • NHSS
  • NJROTC
  • Ladies of Essence
  • Certified Armor
  • Army Achievement Medal
  • Army Commendation Medal
  • Army Good Conduct Medal

Languages

Haitian creole
Native or Bilingual

Timeline

Human Resources Specialist

USARNG
10.2023 - Current

Orthodontist Assistant

Florida Orthodontic Institute
03.2022 - Current

Logistician

United States Army
04.2020 - Current

Customer Care / Sales Representative

One Touch Direct
09.2018 - 12.2019

Hair Stylist

Hair Stylist
09.2017 - Current

Call Representative

Convergys
03.2017 - 02.2018

Waitress

Namans Kitchen
04.2016 - 01.2017

Associate - Nursing

Jersey College

Associate in Arts - Nursing

Hillsborough Community College

Certificate of Technical Studies - Dental Assistant

Florida Career College

Diploma -

Tampa Bay Technical High School

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