Emmanuela Madi
Brooklyn,NY
Summary
Experienced Fire and Life Safety Director with 10 years in safety operations and emergency preparedness for New York City commercial and high-rise properties. Collaborates with regulatory agencies and property management to ensure compliance and safety. Develops performance metrics, manages vendor relationships, and oversees incident investigations to minimize risk. Bilingual in English and Spanish.
Overview
2
2
years of professional experience
Work History
Fire & Life Safety Director (FLSD)
Quality Protection Services
Manhattan, NY , NY
09.2025 - Current
- Lead fire and life safety operations across multiple commercial properties, ensuring full compliance with FDNY, NYC Fire Code, DOB, OSHA, and client-specific requirements.
- Direct compliance audits, risk assessments, emergency preparedness programs, and incident investigations while serving as a key advisor to property management and ownership teams.
- Develop and monitor operational KPIs to improve safety performance, regulatory readiness, and emergency response effectiveness.
- Manage vendor and contractor relationships for inspections,maintenance programs, and fire protection systems while driving continuous improvement initiatives that strengthen overall life safety operations.
- Manage vendor and contractor relationships for inspections,
maintenance programs, and fire protection systems while driving continuous improvement initiatives that strengthen overall life safety operations. - Coordinated oath hearings and filed FDNY inspection documentation to ensure regulatory compliance.
Fire & Life Safety Director
Custom Protection Services
New York, New York
07.2024 - 09.2025
- Acted as primary liaison with FDNY officials during inspections, emergency responses, and regulatory reviews to promote compliance and effective communication.
- Conducted building inspections and coordinated emergency response activities to ensure operational readiness and adherence to code compliance.
- Developed and facilitated fire and life safety training programs to improve staff knowledge of emergency procedures and safety protocols.
- Streamlined compliance reporting processes while maintaining accurate regulatory documentation.
Education
Bachelor of Arts - Human Resources Management
Capella University
Minneapolis, MN07-2026
TRADE SCHOOL - OPERATING ENGINEER
TURNER INSTITUTE
Manhattan, NY09-2024
High School Diploma -
JOHN JAY HIGHSCHOOL
Brooklyn, NY01-2011
Skills
- Emergency preparedness and response
- Risk assessment and mitigation
- FDNY DOB and OSHA compliance
- Regulatory compliance
- Safety audits and inspections
- Incident investigation and documentation
- Crisis management
- KPI development and performance reporting
- Vendor and contractor management
- Building operations support
- Cross-functional collaboration
- Team leadership
- Bilingual (English/Spanish)
Timeline
Fire & Life Safety Director (FLSD)
Quality Protection Services
09.2025 - Current
Fire & Life Safety Director
Custom Protection Services
07.2024 - 09.2025
Bachelor of Arts - Human Resources Management
Capella University
TRADE SCHOOL - OPERATING ENGINEER
TURNER INSTITUTE
High School Diploma -
JOHN JAY HIGHSCHOOL