Summary
Overview
Work History
Education
Skills
Timeline
Languages
Generic

Emmanuel J. Harris

Brooklyn,NY

Summary

Highly motivated Merchandise Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

Footlocker.com Inc.
06.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with at least 2 customers per day to encourage repeat business.
  • Enhanced team productivity by fostering positive work environments, ensured at least 10 colleagues completed their daily training
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging twice daily, coming in and leaving my shift
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue (median of $1,800 per shift) by building strong rapport with customers and recommending appropriate products based on their needs.

Crew Leader

AMC DINE-IN Staten Island 11
05.2021 - 11.2021
  • Responsibilities included transporting food to theaters, running concessions, running box office, and cleaning theaters
  • Punctual for every shift and was appreciated by all fellow coworkers and managers
  • Proved work ethic in spite of global pandemic at 14 years old
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.

Camp Counselor

Utopia Outreach Summer Camp
06.2021 - 08.2021
  • Engaged and helped with children varying from ages 4-13
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Responsible for facilitating and setting up activities every day
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Took attendance and checked campers in every morning
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Hired due to employer’s prior knowledge of me and my work ethic
  • Worked two jobs simultaneously at 14 years old

Education

Bachelor of Science - Fashion Merchandising; Fashion Promotion Conc

Marist University
Poughkeepsie, NY
05-2028

High School Diploma -

The Masters School
Dobbs Ferry, NY
06-2024

Skills

  • Team leadership & development
  • Strong Analytical & Critical Thinking Skills
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Intermediate Excel Proficiency

Timeline

Sales Associate

Footlocker.com Inc.
06.2024 - 08.2024

Camp Counselor

Utopia Outreach Summer Camp
06.2021 - 08.2021

Crew Leader

AMC DINE-IN Staten Island 11
05.2021 - 11.2021

Bachelor of Science - Fashion Merchandising; Fashion Promotion Conc

Marist University

High School Diploma -

The Masters School

Languages

Chinese (Mandarin)
Limited Working

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Emmanuel J. Harris