EMMANUELLA APPIAH
Chicago,IL
Summary
Data-driven problem solver with a rare blend of technical skill and business intuition. I’ve built predictive models that inform retention strategies, automated reporting processes that save teams hundreds of hours, and turned raw data into clear, actionable insights for executives. I don't just create dashboards. I build tools that people rely on to make better decisions. Whether it's streamlining operations, forecasting demand, or uncovering the story behind the numbers, I bring clarity and results to complex data challenges. Well-skilled in
Overview
9
9
years of professional experience
Work History
Account Manager (Data Analytics)
Paylocity
01.2024 - Current
- Designing and deploying machine learning models to predict client churn using Python, SQL, and Power BI, helping account teams take proactive action.
- Automated a suite of cross-functional reports with Python scripts and Excel macros, reducing manual reporting time by over 70 percent.
- Building scalable Power BI dashboard templates for HR, finance, and operations teams to support faster, more accurate decision-making.
- Leading workshops and training sessions to drive adoption of self-service analytics tools and build data fluency across departments.
Graduate Assistant (Data Analytics)
Emporia State University
01.2022 - 01.2023
- Conducted in-depth analysis of student survey data using R to identify areas for institutional improvement.
- Produced clear, user-friendly documentation to support dashboard adoption among staff and faculty.
- Led analytics for a university-wide initiative aimed at improving student retention and service delivery outcomes.
Business Intelligence Analyst
Juabeng Municipal Assembly
01.2017 - 01.2021
- Created time-series forecasting models to anticipate demand for key public services in the municipality.
- Collaborated with operations and development teams to align analytics strategy with public service delivery.
- Standardized reporting processes with Excel automation tools, reducing manual reporting burdens.
Education
MSc - Information Technology
Emporia State University
Emporia, KS12.2023
BSc - Telecommunications Engineering
GCTU
05.2017
Skills
- Core Competencies: Proficient in Python, SQL, C, HTML, R, Tableau, Power BI, Excel; experienced with AWS (Athena, RDS), Salesforce, MySQL, Microsoft SQL Server, MariaDB, PostgreSQL; skilled in predictive modeling, business intelligence, data automation, stakeholder communication, and problem-solving
- Certifications: AWS Cloud Practitioner (https://wwwcredlycom/badges/6841c276-ba84-46d7-9ae6-c9c69d829c7c/linked_in_profile), CISA, CompTIA Security (SY0-701), ISC2 Certified in Cybersecurity, Fundamentals of Agile Project Management
Affiliations
- Member, Information Systems Security Association
- Member, Society of Women in Engineering
- Honoree, Beta Gamma Sigma
Languages
English
Timeline
Account Manager (Data Analytics)
Paylocity
01.2024 - Current
Graduate Assistant (Data Analytics)
Emporia State University
01.2022 - 01.2023
Business Intelligence Analyst
Juabeng Municipal Assembly
01.2017 - 01.2021
BSc - Telecommunications Engineering
GCTU
MSc - Information Technology
Emporia State University
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