Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuella Auguste

Augusta,GA

Summary

Certified Business Specialist and administrative professional with over 5 years of experience supporting fast-paced offices, managing client relations, and streamlining daily operations. Recognized for problem-solving under pressure, maintaining high standards, and adapting quickly to new systems. Brings added value through graphic design skills and fluency in English, French, and Haitian Creole, ensuring smooth, effective communication with a wide range of clients and colleagues. Committed to contributing to a mission-driven, team-focused workplace—remote or in person—by driving efficiency, enhancing service quality, and supporting long-term growth.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

VKB Kitchen & Bath
04.2024 - 07.2025
  • Coordinated 20+ monthly client consultations and maintained CRM data.
  • Planned and coordinated showrooms, and project presentations.
  • Managed vendor communication and project timelines to ensure on-time delivery.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Generated invoices, tracked payments, and followed up with clients.
  • Managed calendars, meetings, and appointments.
  • Handled office tasks and ordered supplies.

Warranty Service Associate

Ridgeway Plumbing
03.2022 - 04.2024
  • Handled warranty service responsibilities.
  • Successfully closed numerous work orders.
  • Applied analytical skills to solve issues.
  • Bridged communication gaps by translating for workers, including plumbers and technicians, to the HR department and other managers.
  • Enhanced the company's customer satisfaction by efficiently resolving warranty claims.
  • Meticulously managed and documented service orders to uphold service quality standards.

Legal Operation Specialist

Barton Associates
08.2020 - 02.2022
  • Developed and monitored the legal team's contract lifecycle management process.
  • Reviewed contracts; Organized and tracked deadlines related to legal projects.
  • Assisted with special projects as assigned by General Counsel and CEO.
  • Organized and maintained legal records.

Travel Nurse Recruiting Consultant

Barton Healthcare Staffing
03.2020 - 08.2020
  • Found clients and fostered long-term relationships.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Finalized agreements between candidate and employer.

Education

AA - Business & Social Sciences

Broward College
12-2023

Business Specialist Certificate - Business

Broward College
05-2023

Skills

  • Effective verbal and written communication
  • Consistent performance in stressful environments
  • Committed to excellence in collaborative environments
  • Efficient payroll support
  • Effective calendar coordination
  • Social media management
  • Experienced with Microsoft Office Suite, Google Workspace, Adobe Photoshop, Adobe Illustrator, Canva, QuickBooks, Zoom, Salesforce

Timeline

Administrative Assistant

VKB Kitchen & Bath
04.2024 - 07.2025

Warranty Service Associate

Ridgeway Plumbing
03.2022 - 04.2024

Legal Operation Specialist

Barton Associates
08.2020 - 02.2022

Travel Nurse Recruiting Consultant

Barton Healthcare Staffing
03.2020 - 08.2020

AA - Business & Social Sciences

Broward College

Business Specialist Certificate - Business

Broward College
Emmanuella Auguste