Certified Business Specialist and administrative professional with over 5 years of experience supporting fast-paced offices, managing client relations, and streamlining daily operations. Recognized for problem-solving under pressure, maintaining high standards, and adapting quickly to new systems. Brings added value through graphic design skills and fluency in English, French, and Haitian Creole, ensuring smooth, effective communication with a wide range of clients and colleagues. Committed to contributing to a mission-driven, team-focused workplace—remote or in person—by driving efficiency, enhancing service quality, and supporting long-term growth.