Emmanuella Dorsaint
Reseda,CA
Summary
A first-generation Haitian college graduate, fluent in Haitian creole and French, with a strong literature, political science, and anthropology background. Experiences include working as a nanny, interning at the Public Defender’s Office of San Francisco, and serving as a Willie Brown Fellow, which sharpened communication, leadership, and analytical skills. Committed to pursuing a career in law to make a meaningful impact on society, with a focus on opportunities in the public sector to continue learning and gain valuable experience
Overview
3
3
years of professional experience
Work History
Pre-unit Release Contractor Fellowship
San Francisco Public Defender's Office
01.2024 - 08.2024
- Conducted 10 interviews a day with inmates to gather essential information for legal cases
- Inputted data into Gideon database for attorneys' access during court
- Drafted motions to dismiss and suppress to send to attorneys
- Collaborated with the social workers to help gather information about inmates before their arraignments
Fellow
Willie L. Brown Fellowship Program
01.2024 - 05.2024
- Completed an internship class focusing on public policy, governance, and legal frameworks.
- Placed at the San Francisco Public Defender's Office to gain practical, hands-on experience.
- Engaged with Mayor Willie Brown and Mayor London Breed at City Hall, receiving guidance on navigating the public sector and legal frameworks during multiple interactive sessions.
- Developed public speaking skills by presenting a comprehensive project to an audience of 10+ people, including the Mayor and Willie Brown Fellowship advisors.
Intern
San Francisco Public Defender's Office
01.2024 - 05.2024
- Assisted the lawyers and paralegals in drafting legal documents such as motions and helped file those motions to the court.
- Attended 3 court sessions a day, took detailed notes, and observed jury selections, arraignments, and trials
- Gained hands-on experience in various aspects by attending meetings at city hall and hearing the police commissioner speak about pretext stops and racial bias
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Nanny
Jovie
08.2021 - 05.2024
- Provided attentive and high-quality childcare for up to 5 families, ensuring the safety, well-being, and developmental needs of 2-3 children per family.
- Planned and executed engaging activities, fostering physical, emotional, and intellectual growth for children aged 2-10, with at least 5 different activities per week.
- Assisted with daily routines, including preparing 10+ meals per week, managing bedtime for 2-4 children daily, and ensuring consistent adherence to schedules.
- Coordinated and managed schedules, including 20+ school pick-ups/drop-offs and organizing 5+ extracurricular activities, playdates, and medical appointments weekly.
- Fostered a nurturing and supportive environment, helping children develop positive behaviors and social skills, resulting in improved emotional resilience in children over time.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
Sales Associate
Zara
08.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges, and refunds under store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelors of Arts in Political Science -
San Francisco State University
San Francisco, CA05.2024
Skills
- Legal research
- Document preparation
- Data entry (Gideon database)
- Basic paralegal tasks
- Fluent in Haitian creole
- Fluent in French
- Strong communication
- Attention to detail
- Client interviewing
- Time management
- Compassionate
- Customer service-oriented
- Good with people
Hobbies and Interests
- Reading
- Writing
- Baking
- Gardening
- Sewing
- Nannying during my free time
- Volunteering
Timeline
Pre-unit Release Contractor Fellowship
San Francisco Public Defender's Office
01.2024 - 08.2024
Fellow
Willie L. Brown Fellowship Program
01.2024 - 05.2024
Intern
San Francisco Public Defender's Office
01.2024 - 05.2024
Nanny
Jovie
08.2021 - 05.2024
Sales Associate
Zara
08.2021 - 06.2023
Bachelors of Arts in Political Science -
San Francisco State University
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