Highly motivated, reliable and organized individual with extraordinary customer service skills with ability to learn seeking an opportunity to join your company.
Overview
11
11
years of professional experience
Work History
Warehouse
Amazon
10.2023 - 01.2024
Park all items as asking my supervisor.
Receptionist
Horizon Tour/ Haiti
01.2014 - 07.2017
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Schedule appointments and maintain and update appointment calendars.
Hear and resolve complaints from customers or the public.
File and maintain records.
Cna and Phelebotomy
USA Home Health Care Corp
02.2024 - 06.2025
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Behavioral Health Targeted Case Manager at Healthy Connections CMHC, INC. , Behavioral HealthBehavioral Health Targeted Case Manager at Healthy Connections CMHC, INC. , Behavioral Health