Emmanuella Raymond
Tallahassee
Summary
Dynamic professional with extensive experience as a Correctional Officer at FDOC, skilled in emergency response and conflict resolution. Proven ability to enforce policies and maintain safety, while training new staff in critical protocols. Recognized for implementing effective de-escalation techniques, ensuring a secure environment for both inmates and staff.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Correctional Officer
FDOC
110 Melaleuca Dr
08.2025 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of premises to identify potential hazards or contraband.
- Implemented emergency response protocols during critical incidents, ensuring team readiness.
- Assisted in training new officers on policies, procedures, and safety protocols.
Food Supervisor
Aramark
Indiantown, FL
06.2025 - 07.2025
- Supervised daily food service operations to ensure compliance with health and safety standards.
- Trained and guided staff on food preparation techniques and customer service protocols.
- Monitored inventory levels, placing orders to maintain stock for efficient service delivery.
- Coordinated scheduling of team members to optimize coverage during peak hours.
Housekeeper
Cleveland Clinic
Port Saint Lucie, FL
01.2025 - 03.2025
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Utilized cleaning equipment and chemicals following safety protocols.
- Assisted with inventory management of cleaning supplies and materials.
- Collaborated with nursing staff to ensure timely room turnover for new patients.
Cashier
Wendys
Port Saint Lucie, FL
05.2024 - 03.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining store cleanliness and organization to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash register operations, ensuring balanced drawers at shift end.
Cashier Team Lead
Tropical Smoothie
Port Saint Lucie, FL
06.2023 - 04.2024
- Supervised cashier operations, ensuring accurate transactions and efficient customer service.
- Trained new cashiers on point-of-sale systems and company policies.
- Assisted in managing cash register functions, maintaining balance throughout shifts.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
Education
High School Diploma -
Treasure Coast High School
1000 Sw Darwin Blvd 05.2025
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Policy enforcement
- Trained in defensive tactics
Certification
EKG
cpr
Languages
English
Native or Bilingual
. Creole
Native or Bilingual
Timeline
Correctional Officer
FDOC
08.2025 - Current
Food Supervisor
Aramark
06.2025 - 07.2025
Housekeeper
Cleveland Clinic
01.2025 - 03.2025
Cashier
Wendys
05.2024 - 03.2025
Cashier Team Lead
Tropical Smoothie
06.2023 - 04.2024
High School Diploma -
Treasure Coast High School