EMMANUELLA TASSY
Queens,NY
Summary
A seasoned professional with 10+ years of experience assessing the health care needs of a community and designing programs to facilitate quality healthcare. Proficient in promoting healthy lifestyles for the public through research and analysis and seeking to discover ways to decrease health disparities across communities and populations. Demonstrate expertise in identifying current and emerging public health issues, such as HIV/AIDS and infectious diseases, to create awareness within the community and improve healthcare. A compassionate and qualified child services professional well-versed in child abuse, neglect, and safety concerns. Good recordkeeper and planner with in-depth understanding of court proceedings.
Overview
15
15
years of professional experience
Work History
Child Protective Specialist
Children Administration Services
05.2024 - Current
- Collaborated with multidisciplinary teams to develop effective intervention strategies for at-risk children.
- Enhanced child safety by conducting thorough home assessments and evaluating potential risks.
- Ensured child welfare by working closely with foster care providers to monitor placement stability and address concerns promptly.
- Utilized strong interviewing skills to gather critical information from multiple sources during investigations.
- Visited homes, inspected surroundings and interviewed family members.
- Testified in court proceedings, effectively presenting findings from investigations to inform legal decisions.
- Attended court proceedings, submitted documents and offered testimony.
- Advocated for children''s best interests during team meetings, influencing key decisions about their future placements or services needed.
- Assessed family needs and connected them with appropriate community services, enhancing overall wellbeing.
- Coordinated with schools, medical providers, law enforcement agencies to ensure a holistic approach to each child''s care plan.
- Maintained case records and legal documentation.
- Demonstrated adaptability and efficiency by managing a high caseload while maintaining quality services for children and families.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Documented data and completed accurate updates to case records.
- Developed and implemented strategies to reduce and prevent family conflict.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Developed and implemented programs to support children's mental health and well-being.
Community Outreach Health Worker
Health Plus Anthem Plan, Inc
01.2015 - Current
- Advocate for individuals in the community by facilitating communication and patient empowerment interactions with healthcare/social service systems, ensuring members receive quality medical assistance that meets their needs
- Offer informal counseling and support to community members to help amplify the vision of the specific situation and integrate ways to cope, facilitating individual and community development
- Coordinate direct services such as scheduling transportation, getting home health aide services, and blood pressure monitoring equipment, increasing the value of health care and health insurance coverage
- Support patients to navigate the healthcare system by aiding in enrollment, appointments, referrals, and transportation to and from the doctor’s appointment
- Coach patients on health education by conducting self-management classes, setting goals, and self-management evaluation plans, helping them meet their goals and better health
- Maintain patient records up to date with the latest clinical data supplied by the company, and interpret, present, and discuss the results with health professionals to administer appropriate treatment and care
- Conduct daily outreach to the community members by establishing beneficial connections, increasing access for users to quality treatment and care
- Build community capacity to address health issues by hosting online meetings to educate the community on insurance plans and help cover medical bills, minimizing financial strife
- Liaise with patients and their families on the importance of making lifestyle changes, taking their medications, and following up on their treatment plans as advised by their doctor, facilitating a healthy lifestyle
- Design, implement, and assess health service delivery systems to enhance the health of specific communities, facilitating quality health care
- Acknowledged by the management with 2 recognitions in 2021 as Associate Recognition and Value in Action.
Marketing Sales Representative
Health Plus- Anthem Plan, Inc
01.2010 - 01.2015
- Hosted and participated in community events to educate the community on insurance plans and established accounts for new members, increasing sales by 60%
- Collaborated with the marketing department in implementing marketing strategies that promoted the company’s products to the target audience to attract new customers, achieving maximum sales profitability
- Attended different community events to meet with potential members and network, generating a pipeline of new business opportunities and increasing revenue
- Analyzed sales data to identify areas of improvement and allocated resources effectively, boosting sales margins
- Executed marketing strategies, research, brand positioning, promotional material design, and ensured products and services met customer needs, achieving 100% customer satisfaction.
Education
Monroe College Substance Abuse Counsellor
The Bronx, NY05.2024
Bachelor of Arts - Community Health Education
York College
01.2019
Associate of Arts - Community Health Education
Kingsborough Community College
01.2018
Skills
- Leadership
- Community Outreach Expert
- Engagement Specialist
- Claims Specialist
- Health Education
- Creole
- French
- English
- PeopleSoft
- Advocacy
- Calendar Management
- Insurance
- Organizational Communication
- Microsoft Office Suite
- Salesforce
- Facet
- Care Compact System
- Lexus
- Motivational Interviewing
- Family Support
- Court Proceedings
- Home visits
- Service plans
- Safety assessments
- Family assessment
- Child Advocacy
- Goal Setting and Achievement
- Safety Planning
- Behavioral analysis
- Organizational Skills
- Attention to Detail
- Time management abilities
- Client documentation
- Active Listening
- Client Advocacy
- Problem-solving aptitude
- Case Management
- Ethical Practice
- Abuse and Neglect Investigation
- Professional boundaries
- Documentation skills
Personal Information
Title: Public Health Specialist
Timeline
Child Protective Specialist
Children Administration Services
05.2024 - Current
Community Outreach Health Worker
Health Plus Anthem Plan, Inc
01.2015 - Current
Marketing Sales Representative
Health Plus- Anthem Plan, Inc
01.2010 - 01.2015
Monroe College Substance Abuse Counsellor
Bachelor of Arts - Community Health Education
York College
Associate of Arts - Community Health Education
Kingsborough Community College
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