EMMANUEL OLU MARTINS
Paragon Security Guard Services
New York,NY
1
Language
1
Certification
8
years of professional experience
Detail-oriented Electrical and Electronics System Technician experienced in installing, maintaining, and troubleshooting cable systems. Achieved high customer satisfaction through precise installations and adherence to safety protocols. Focused on maintaining operational efficiency and driving organizational growth.
Work History
Cable Installer
1 Year- Installed and maintained cable systems for residential and commercial clients.
- Conducted site surveys to assess installation requirements and troubleshoot issues.
- Operated specialized tools for cable splicing, termination, and testing.
- Collaborated with team members to optimize installation workflows and minimize delays.
- Trained new employees on safety protocols and installation techniques.
- Ensured compliance with industry standards and local regulations during installations.
- Improved service response times by implementing efficient routing strategies for job assignments.
- Developed relationships with clients to enhance customer satisfaction and retention rates.
- Improved customer satisfaction by providing efficient and professional cable installation services.
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Maintained accurate records of completed installations, services performed, and equipment inventory.
- Delivered exceptional customer service, addressing concerns and answering questions to ensure client satisfaction.
- Enhanced client satisfaction by promptly responding to service calls for repairs or adjustments postinstallation.
- Maintained professional appearance at all times while working on-site representing the company brand positively.
- Streamlined the installation process through effective communication with dispatchers, supervisors, and other team members as needed.
- Adhered to safety protocols during installations, ensuring a secure work environment for both employees and customers.
- Enhanced system performance for clients by conducting thorough testing and troubleshooting of cable connections.
- Actively participated in routine meetings to discuss progress updates, ongoing challenges, solutions, best practices sharing among teammates.
- Fostered strong professional relationships with clients, leading to positive reviews and referrals for additional business opportunities.
- Assisted in training new hires on company policies, procedures, installation techniques, and customer service expectations.
- Optimized network performance for clients by identifying potential issues during site surveys before installation commenced.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Ensured timely completion of installations by effectively managing work schedules and prioritizing tasks.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
Field Security Manager
6 Years 2 Months- Supervised and managed security personnel to enhance operational readiness.
- Oversaw security protocols and incident investigations to ensure regulatory compliance.
- Maintained detailed operational and safety records to support security audits.
Security Professional
2 Years- Conducted security patrols and monitored premises to identify and address suspicious activity.
- Reported safety hazards and supported emergency response efforts to enhance safety.
- Maintained detailed incident reports to ensure adherence to security procedures.
Ramp/Warehouse Agent
1 Year 1 Month- Facilitated loading and unloading of cargo for air transport, prioritizing safety and efficiency.
- Operated material handling equipment, securing packages to prevent damage during storage.
- Maintained shipment documentation accuracy and enforced safety protocols to ensure compliance.
Education
Electrical Program - Electrical, Electronics and Communications Engineering
Skills
Electrical maintenance
Electrical safety compliance
Powered industrial trucks
Basic Computer Skills
Customer Service
Time management
Cable installation
Critical thinking
Decision-making confidence
Time management efficiency
Team Leadership
Communication & Problem-Solving
Adaptability to Change
Accomplishments
- Supervised team of 10 staff members.
- Achieved desired results through effectively helping with Assigned Task
- Achieved Expected Results by completing Assigned Task with accuracy and efficiency.
- Resolved product issue through consumer testing.
Certification
- OSHA 30-Hour Certification (Completed 2024)
- EPA Certification (Issued December 2020)
- Forklift & Equipment Operation Training
- Basic Electrical Wiring & Safety Training
- Electrical Troubleshooting & Maintenance
- Electrical And Electronic Systems Technology (Issued June 2025)
Languages
English
Full Professional
Timeline
Cable Installer
Crew force
07.2025 - CurrentRead More
Field Security Manager
Paragon Security Guard Services
05.2020 - CurrentRead More
Security Professional
Allied Universal Security Services, Newark Liberty Airport
12.2019 - 12.2021Read More
Ramp/Warehouse Agent
Alliance Ground International, Newark Airport
10.2018 - 11.2019Read More
Lincoln Tech
Electrical Program from Electrical, Electronics and Communications Engineering
Read More