Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

EMMANUEL UBA NWACHUKWU

HOUSTON,TX
Price is what you pay. Value is what you get.
Warren Buffett

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

12
12
years of professional experience

Work History

FC ASSOCIATE

Amazon
08.2022 - Current
  • Arranging goods, merchandise, and/or packages based on size and destination
  • Actively participating in the process of packaging, handling, transportation, and several other shipping-related duties
  • Ensuring that warehouse environments and work areas are kept clean and organized
  • Gathering and organizing items to be shipped from the warehouse and preparing them for delivery
  • Strictly adhering to health and safety practices.

PRODUCTION ASSOCIATE

Fiserv
11.2021 - 08.2022
  • Perform basic and detailed machining and assembly tasks to operate at least one machine and/or perform many manual / assembly duties
  • Perform repetitious and previously performed work without supervisory and technical assistance
  • Assistance may be needed for other work
  • Multi-tasking that requires focused concentration as expected to be learned – willing to cross train
  • Utilize basic skills and experience background to perform machining and manual tasks
  • Process transactions necessary for work situations that requires very good working PC user know-how
  • Work from verbal or written instructions, work specifications, routing sheets, etc.; uses basic math all in English
  • Troubleshoot and perform minor maintenance, and work with others to provide assistance with major maintenance projects when assigned
  • When assigned, utilize and/or operate material moving equipment, carts, etc
  • And use some production tools including hand tools and precision devices
  • When assigned perform duties and tasks outside department and job to the best of individual skill and ability
  • Work overtime, weekends, and holidays as work schedules require especially in peak periods
  • Comply with general work rules responsible for quality of own work, housekeeping of own work area, and work safety.

MACHINE OPERATOR/MATERIAL HANDLER

Polytex Fibers
02.2018 - 08.2021
  • Ensure all parameters of Safety, Food Safety and Quality are being adhered to and maintained throughout the plant
  • Follow all SOP's and safety procedures when operating machinery
  • Operate complex bag machine, troubleshoot and make minor adjustments to machine
  • Use motors, sensors, understanding of electrical matters, extruders, cutting devices, and many more auxiliary or satellite equipment to the main machine
  • Thread materials from roll through guides and rollers to fold, cut and adhere product
  • Ability to troubleshoot for small adjustments or jams within the process
  • Measure and locate center for correct distribution
  • Conduct quality checks and identify product fails to meet quality standard and customer specification
  • Insert shaft into core of roll by using hand tools and mount roll onto machine using a hoist
  • Use SAP for orders of production and scanning of material used
  • Maintain organized and clean work area
  • Fill out production reports with accuracy and attention
  • Perform all tasks with a sense of urgency and accuracy
  • Follow housekeeping standards ans safety
  • Conduct other duties as assigned by management

MACHINE OPERATOR

GENERAL PRODUCTS AND COMPOSITES
02.2016 - 01.2018
  • Adhere to all engineering instructions, standard operation procedures, and all departmental procedures
  • Perform machine setups on manual lathes, CNC lathes, CNC mills, and scale for all programs and part types including production and/or engineering parts
  • Perform typical machine shop operations to support the assembly floor
  • Maintain the work area and equipment in a clean and orderly condition, and follow prescribed safety regulations
  • Perform preventative maintenance on machines as required per the P.M
  • Charts
  • Visual inspection of the machine for damage or wear
  • Read and interpret blueprints and drawings for all processes and programs
  • Document actions by completing production and quality logs
  • Maintain continuity among work shifts by documenting and communicating actions, irregularities and continuing needs
  • Thorough knowledge of the following elements: - Job orders - All gauging required including CMM - Verifying gage calibration - Machine fixturing for all setups - All tooling, its name, and function

Head

Ecobank Nigeria Ltd
10.2011 - 08.2015
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Educated employees on register use, merchandising, and customer service.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Maintained stock to meet expected customer demand.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Reconciled daily totals to maintain balanced and compliant ledgers.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Set and updated employee schedules to fulfill gaps based on expected customer demands.
  • Maintained and updated security protocols for front desk operations.

Funds Transfer Officer

Oceanic Bank Intl Plc
10.2011 - 02.2014
  • Examined financial statements and records to collect important details and verify calculations.
  • Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
  • Operated computers programmed with accounting software to record, store and analyze information.
  • Monitored transactions and customer behavior to identify signs of fraud.
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
  • Maintained, organized and stocked teller window areas.
  • Skilled at working independently and collaboratively in a team environment.
  • Properly processed deposits, withdrawals and payments for average of 120 customers daily.

Education

B.Sc - Mathematics & Economics

University of Benin
2013

High School Certificate - undefined

Mbaise Secondary School
1992

Skills

  • Outstanding organizational skills
  • Great attention to details
  • Experience operating a computer workstation
  • Ability to improvise when necessary to solve work problems
  • Teamwork Skills
  • Safety Regulation Adherence

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

FC ASSOCIATE - Amazon
08.2022 - Current
PRODUCTION ASSOCIATE - Fiserv
11.2021 - 08.2022
MACHINE OPERATOR/MATERIAL HANDLER - Polytex Fibers
02.2018 - 08.2021
MACHINE OPERATOR - GENERAL PRODUCTS AND COMPOSITES
02.2016 - 01.2018
Head - Ecobank Nigeria Ltd
10.2011 - 08.2015
Funds Transfer Officer - Oceanic Bank Intl Plc
10.2011 - 02.2014
University of Benin - B.Sc, Mathematics & Economics
Mbaise Secondary School - High School Certificate,
EMMANUEL UBA NWACHUKWU