EmmaRae Vanderbush
State College,PA
Summary
Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments, along with maintaining high customer satisfaction. Well-organized, proactive and detail-oriented.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
City of East Lansing
East Lansing, MI
02.2022 - 09.2022
- Assisted customers, completing applications, and filing documents.
- Cash register and efficient transaction operation.
- Assisted customers over the phone, regarding reservations and services.
- Restocking, preparation of food and drinks, and serving.
Sales Associate
Old Navy
Lansing, MI
01.2022 - 05.2022
- Restocked shelves, conducting inventory and processing.
- Transactions, and online orders using a point-of-sale system.
- Greeted and provided customer service, assisting with product selection.
- Maintained up-to-date knowledge of store merchandise and policies.
Cashier/Cook
Irving's Bagels
State College, PA
09.2023 - Current
- Prepared meals, adjusted ingredients and cooking times accordingly.
- Operated cash register efficiently and accurately, processed payments.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Slide Operator
City Of East Lansing
East Lansing, MI
02.2023 - 08.2023
- Following safety requirements while operating machinery.
- Communication regarding operational issues, ensuring park safety.
- Properly cleaning park, and disposing waste.
Education
Bachelor of Science - Information Sciences And Technology
Pennsylvania State University
University Park, PA05-2026
Skills
- Customer Service
- Technical Support
- Product Promotion and Sales
- Payment and Order Processing
- Call Center Operations
- Team Collaboration
- Account Management
- De-Escalation Techniques
Affiliations
- Campus Ministry Leader.
- Photography, Videography, Editing, and Producing.
Timeline
Cashier/Cook
Irving's Bagels
09.2023 - Current
Slide Operator
City Of East Lansing
02.2023 - 08.2023
Customer Service Assistant
City of East Lansing
02.2022 - 09.2022
Sales Associate
Old Navy
01.2022 - 05.2022
Bachelor of Science - Information Sciences And Technology
Pennsylvania State University
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