Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Thacker

Grantsville

Summary

Dynamic and dedicated professional with experience in serving customers, excelling in customer service and effective communication. Proven ability to enhance service quality and foster positive relationships. Skilled in infection control and adaptable positioning, consistently contributing to a clean and welcoming environment while supporting team growth and development.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sweeper

Hawks Janitorial
Grantsville
07.2022 - Current
  • Wiped down and sanitized high-touch surfaces to assist with infection control procedures.
  • Operate floor cleaning machines to clean rugs, carpets and hard surface floors.

Customer Service Representative

McDonald's, PDI FOODS
Tooele
05.2024 - 11.2024
  • Supported sales team members to drive growth and development.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Implemented feedback from customers to improve service quality and menu offerings.

Sweeper

Bonneville Academy
Stansbury
05.2020 - 11.2023
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Serviced, cleaned and restocked restrooms.
  • Performed general painting duties such as touching up walls or repainting desks and chairs.

Education

Medical Assistant Certification - Medical Assistant

Tooele Technical College
Tooele, UT
03-2025

High School Diploma -

Grantsville High School
Grantsville, UT
05-2024

Some College (No Degree) - Pre Nursing

Utah State University
Tooele UT

Skills

  • Patient care
  • Medical terminology
  • EMR management
  • Infection control
  • Customer service
  • Time management
  • Effective communication
  • Adaptable positioning

Certification

  • Clinical Medical Assistant Certification

Timeline

Customer Service Representative

McDonald's, PDI FOODS
05.2024 - 11.2024

Sweeper

Hawks Janitorial
07.2022 - Current

Sweeper

Bonneville Academy
05.2020 - 11.2023

Medical Assistant Certification - Medical Assistant

Tooele Technical College

High School Diploma -

Grantsville High School

Some College (No Degree) - Pre Nursing

Utah State University

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Emma Thacker