Summary
Overview
Work History
Education
Skills
Languages:
Timeline
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Emma Rose Trautmann-Galloway

Ithaca

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Ithaca College
08.2025 - Current
  • Support to the Assistant Dean
  • Receive phone calls and emails, draft responses, then send to the Assistant Dean to approve
  • Maintain the Assistant Dean’s calendar, manage meeting requests and subsequent scheduling
  • Support to Department Chairs
  • Manage course scheduling; receiving schedules from chairs, checking for accuracy and completion, before sending to the registrar’s office
  • Support variety of department meetings, including drafting agendas and presentations, taking meeting minutes, and presenting minutes for approval
  • Creation and distribution of anonymous surveys using Qualtrics
  • Support individuals and groups in booking travel, including renting cars/busses, booking hotel rooms, and making airfare reservations

Training Specialist Compliance Specialist Absentee Specialist

Durham County Board of Elections
07.2023 - 07.2025
  • Development of training materials for online trainings required to be completed ahead of each election event by active precinct officials
  • Development and implementation of in-person trainings and certifications for more specialized roles
  • Development and maintenance of polling place documents, including reference guides, manuals, and checklists in accordance with NC Election Law
  • Management of the active precinct official database, roughly 1,200 individuals, including:
  • Management of assignments at early voting sites and election day polling places for an election event, creating initial assignments and handling cancellations as they arise
  • Maintaining communication with all active precinct officials and the party representatives in Durham County, via email and phone
  • Responsible for managing an email inbox for precinct official inquiries and responding within a 48-hour time period
  • Demonstrated ability to work strongly as a part of a team, as well as individually and maintain strict deadlines
  • Demonstrated ability to handle several projects at once and manage to prioritize based on due dates and size of task
  • Other administrative duties as they arise, including managing the public phone line and front desk for voter queries and attending community events upon request
  • Demonstrated ability to handle sensitive information and manage communication around high profile events

English Teaching Assistant

Fulbright Scholar, Wittenberg
09.2021 - 07.2022
  • Working with English classes from grades five to twelve to help enhance the English language learning experience
  • Development of age-appropriate class plans and required course-work to be completed both during the lesson and at home
  • Development of assessments, both written and oral, for students to complete and subsequent grading
  • Shared important aspects of American culture through different age accessible mediums

Education

BA - German, Political Science

University of North Carolina At Asheville
05.2020

Skills

  • Adobe InDesign
  • Articulate 360 Storyline
  • MailChimp
  • Qualtrics
  • Document 360
  • Hootsuite

Languages:

Working professional fluency in Spanish
full professional fluency in German

Timeline

Administrative Assistant

Ithaca College
08.2025 - Current

Training Specialist Compliance Specialist Absentee Specialist

Durham County Board of Elections
07.2023 - 07.2025

English Teaching Assistant

Fulbright Scholar, Wittenberg
09.2021 - 07.2022

BA - German, Political Science

University of North Carolina At Asheville

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Emma Rose Trautmann-Galloway
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