Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emme Mangrum

Rexburg,Georgia

Summary

Skilled at juggling multiple tasks and staying organized, with a strong background in customer service and prioritizing tasks. At Petsuites, I made sure pets were safe and quickly handled customer concerns, improving satisfaction. I also worked well with my team, managed my time efficiently, and always delivered great results without sacrificing quality.

Overview

2
2
years of professional experience

Work History

Host

Petsuitesinc
05.2024 - 08.2024

- I got up at early hours of almost everyday to make sure the pets we were taking care of were in good shape and kept safe.

- I answered phone calls, texts, and emails about any questions customers had about our business to the best of my ability.

- I made sure if there was any concerns about ones pet, that I would reach out to them immediately to let them know the problem.

- When customers got mad, I would make sure to explain whatever seems to be bothering them and apologize for the inconvenience.

- I made sure to smile at everyone, employees and customers.

Sales Associate

Loft Outlet
02.2023 - 03.2024

- I helped on the register and on the floor making sure customers were enjoying their time and finding everything ok.

- I helped fold and organize racks/shelves of clothes, making sure they were neat and clean.

- I answered any questions a customer might have and gave advice when needed.

- I talked to everyone and smiled and have great conversations with them.

Office Intern

Athena Media Group & Athena Institute
06.2023 - 08.2023

- I filed and scanned papers making it easier to access and put away in an organized spot, so when needed again, it is easy to be found.

- I got the mail every other day and sorted them into groups incase some were more important than the others.

-I helped with online banking and checking accounts to see if they were balanced and getting the correct amount.

Sales Associate

Kid To Kid
03.2022 - 01.2023

- Helped out at the register and made sure everyone was happy!

- Organized and cleaned often since it was a kids store and didn't want anyone to get hurt or sick.

- Helped customers find toys or clothes affordable to their price and didn't have to worry about spending too much.

Education

Bachelor of Arts - Graphic Design

BYUI
Rexburg
05-2028

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Reliable
  • Organized
  • Task prioritization
  • Hardworking

Timeline

Host

Petsuitesinc
05.2024 - 08.2024

Office Intern

Athena Media Group & Athena Institute
06.2023 - 08.2023

Sales Associate

Loft Outlet
02.2023 - 03.2024

Sales Associate

Kid To Kid
03.2022 - 01.2023

Bachelor of Arts - Graphic Design

BYUI
Emme Mangrum