Emme Pham
Kaiser Permanente
Westminster,CA
3
Languages
1
Certification
2
years of professional experience
Dynamic volunteer leader with proven skills in team coordination, event management, and patient engagement. Recognized for enhancing community outreach through effective communication and collaboration.
Work History
Volunteer
1 Year 3 Months- Coordinated health education workshops for community outreach programs, enhancing community awareness and engagement.
- Collaborated with healthcare teams to facilitate patient follow-up and engagement initiatives.
- Organized volunteer schedules, optimizing coverage and resource allocation for events.
- Supported patient intake processes, ensuring compliance with organizational procedures and standards.
- Contributed to hospital operations by providing essential volunteer support. through volunteer assistance.
- Practiced professionalism, communication, and confidentiality in a healthcare environment.
Volunteer Team Captain
1 Year 4 Months- Led team meetings to evaluate project progress and implement strategic initiatives.
- Trained new team members on operational procedures and safety protocols.
- Coordinated collaborative events, enhancing team engagement and community outreach.
- Developed training materials to improve staff onboarding efficiency and knowledge retention.
- Supervise and support a team of approximately 30 volunteers during weekly shifts.
- Train new volunteers and communicate expectations to ensure smooth operations.
- Assist guests by providing information and creating positive visitor experiences.
- Manage multiple responsibilities in a fast-paced environment.
Tutor
11 Months- Assisted students with homework assignments and study techniques to improve academic performance.
- Developed engaging lesson plans tailored to individual learning styles and needs.
- Facilitated small group sessions, encouraging collaboration and peer learning among students.
- Provided constructive feedback on student progress, fostering a positive learning environment.
- Assisted elementary students (K–5) with homework, studying, and academic skills.
- Created lesson materials and adapted explanations to meet student needs.
- Built strong communication and patience skills while working with children.
Volunteer
9 Months- Contributed to data collection efforts for program evaluations, enhancing service delivery insights.
- Facilitated communication between patients and healthcare providers, improving overall patient satisfaction.
- Developed training materials for new volunteers, fostering a supportive onboarding experience.
- Participated in quality improvement projects, identifying opportunities to enhance operational efficiency.
Education
High School Diploma
- Honor Roll 2022-2026
- Professional Development: Medical Careers
- Completed AP course in Psychology
- Completed AP course in Biology
- Completed AP course in Calculus
- Completed AP course in English Language
- Completed AP course in Spanish
- 3.7 GPA Unweighted
- 4.10 GPA Weighted
- Key Club Division 04 West - Service Project Co-Chair 2025-2026
- CSF Member
Skills
Volunteer engagement
Outreach coordination
Customer service
Effective communication
Teamwork and collaboration
Attention to detail
Time management
Organized and efficient
Adaptability and dependability
Positive attitude
Relationship building
Leadership qualities
Problem-solving
Computer skills
Flexible availability
Teamwork
Certification
- Basic Life Support (CPR and AED) Program, American Heart Association - 2025-2027
Languages
Spanish
Limited Working
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteer
Kaiser Permanente
05.2025 - CurrentRead More
Volunteer Team Captain
Discovery Cube Orange County
01.2025 - 05.2026Read More
Tutor
Growing Tree Learning Center
06.2024 - 05.2025Read More
Volunteer
Discovery Cube Orange County
04.2024 - 01.2025Read More
Fountain Valley High School
High School Diploma
Read More