Emmely Cespedes
New York,NY
Summary
Bilingual (English/Spanish) professional with experience supporting federal immigration processes, conducting interviews, and ensuring legal compliance. Skilled in handling sensitive information, collaborating with government agencies, and providing public-facing services. Committed to national security, lawful entry enforcement, and respectful, culturally aware practices.
Overview
9
9
years of professional experience
Work History
On Call Counsel - New York City Mayor’s Office
Immigration Specialist - Application Assistant
40 Hours/Week
11.2023 - 04.2025
- Assisted over 800+ clients in preparing immigration documents for submission to USCIS and U.S. Immigration Courts, ensuring accuracy and compliance with legal standards.
- Conducted structured client interviews in Spanish and other languages, utilizing interpreters as needed to assess immigration and criminal history, human rights issues, and eligibility criteria.
- Collaborated closely with immigration attorneys during the research and case determination phase, ensuring alignment with immigration laws, policies, and procedures.
- Translated and clearly explained next steps and legal guidance in Spanish, as directed by supervising attorneys.
- Gained advanced knowledge of U.S. immigration policy and legal processes through formal training and hands-on casework.
- Maintained strict confidentiality of sensitive client information in compliance with legal, ethical, and organizational standards.
- Applied knowledge of immigration law to evaluate documentation, conduct fact-finding interviews, and identify potential legal relief.
- Coordinated with USCIS field offices to ensure smooth fingerprinting appointments for clients, following agency protocols.
- Assisted clients in scheduling ICE check-in appointments and emphasized the importance of attending all immigration court proceedings.
Empire Ambulatory Surgery Center
Medical Practice Assistant
40 Hours/Week
05.2022 - 06.2023
- Ensured accuracy and compliance with HIPAA regulations when handling patient records and sensitive health information.
- Trained peers on the use of a new Electronic Medical Records (EMR) system across preoperative and PACU departments, improving workflow efficiency.
- Provided Spanish translation services for physicians to facilitate clear communication with Spanish-speaking patients.
- Assisted physicians during patient examinations and minor procedures, ensuring proper sterilization of equipment and patient prep.
- Performed accurate and timely data entry of patient information into EMR systems.
- Confirmed appointments for over 50+ patients daily using EMR software and conducted History of Present Illness (HPI) interviews prior to surgical procedures.
Jerome pediatrics
Medical Practice Assistant
40 Hours/Week
02.2022 - 05.2022
- Maintained confidential medical records in compliance with HIPAA regulations.
- Collected vital signs (height, weight, temperature, pulse, etc.) and developmental metrics for infants, toddlers, and children.
- Assisted with prior authorizations and referrals.
- Assisted with administering pediatric vaccines, immunizations, and routine wellness checks per CDC guidelines.
Center for Human Development and Family Services
Respite Provider
30 Hours/Week
01.2018 - 01.2022
- Play a vital role in ensuring the seamless operations of the home and community-based services waiver program for children with developmental delays.
- Provide dynamic physical and emotional support to an assortment of individuals with developmental and intellectual disabilities.
- Promptly respond to emergency or crisis situations by remaining in constant contact with children and families.
- Maintain accurate and updated records of service coordination, progress, and overall needs.
- Strategically coordinate, plan, and manage schedules, appointments, and goals.
Heartland Brewery
Hostess
30 Hours/Week
01.2016 - 01.2017
- Greeted and welcomed guests with a warm, professional demeanor, creating a positive first impression.
- Answered high-volume phone lines to take reservations, answer questions, and provide directions or wait time estimates.
- Managed reservation system and walk-in seating to ensure efficient table turnover and minimal wait times.
- Balanced guest flow between multiple sections to support optimal service and server productivity.
Education
Bachelor of Science - Information Systems
CUNY School of Professional Studies
01.2025
Associates Degree - Science
Borough of Manhattan Community College
02.2022
Data analytics, Project management, IT Support
Google Certifications
01.2023
Digital Literacy Certification - Hardware, Software, Microsoft Proficient
Certiport
01.2017
Skills
- Interviewing and Admissibility Assessment
- Bilingual Communication and Conflict De-escalation
- Collaboration with Law Enforcement and Government Agencies
- Enforcement Support and Regulatory Compliance
- Contraband and Risk Awareness
- Technological Proficiency
Languages
Spanish, Excellent verbal and written communication
Timeline
On Call Counsel - New York City Mayor’s Office
Immigration Specialist - Application Assistant
11.2023 - 04.2025
Empire Ambulatory Surgery Center
Medical Practice Assistant
05.2022 - 06.2023
Jerome pediatrics
Medical Practice Assistant
02.2022 - 05.2022
Center for Human Development and Family Services
Respite Provider
01.2018 - 01.2022
Heartland Brewery
Hostess
01.2016 - 01.2017
Bachelor of Science - Information Systems
CUNY School of Professional Studies
Associates Degree - Science
Borough of Manhattan Community College
Data analytics, Project management, IT Support
Google Certifications
Digital Literacy Certification - Hardware, Software, Microsoft Proficient
Certiport
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