Emmerick Caldwell
Wichita
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, experienced as a Court Monitor at Fun City Come Play. Proven ability in solutions development and customer service excellence, ensuring safety and compliance while fostering positive relationships. Recognized for effective team collaboration and maintaining a welcoming environment.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to utilize my technical and team oriented skills to transition into the engineering industry as I further my industry knowledge.
Overview
2
2
years of professional experience
Work History
Court Monitor
Fun City Come Play
06.2024 - Current
- Conducted routine inspections of equipment and facilities to maintain functionality.
- Collaborated with team members to identify areas for process improvement.
- Helped children safely board and disembark from equipment.
- Promoted safety of children on devices and equipment.
- Monitored operational processes to ensure compliance with safety standards.
- Monitored operational processes to ensure adherence to safety protocols and company standards.
- Documented daily activities and incidents to maintain accurate records for management review.
- Engaged in problem-solving efforts to address logistical challenges promptly and effectively.
Floor Staff
Home Goods
11.2023 - 05.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring a welcoming environment for patrons.
- Collaborated with team members to restock shelves promptly, optimizing inventory availability.
- Monitored stock levels regularly, reporting shortages to management for timely replenishment.
- Executed daily merchandising tasks, including arranging displays to highlight promotions and seasonal products.
- Resolved customer complaints swiftly, fostering positive relationships and repeat business opportunities.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Education
Bachelor of Science - Mechanical Engineering
Wichita State University
Wichita, Ks05-2029
High School Diploma -
Maize South High School
Wichita, KS05-2025
Skills
- Assertiveness
- Active learning
- Solutions development
- Customer Service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
Languages
Spanish
Professional Working
Timeline
Court Monitor
Fun City Come Play
06.2024 - Current
Floor Staff
Home Goods
11.2023 - 05.2024
Bachelor of Science - Mechanical Engineering
Wichita State University
High School Diploma -
Maize South High School
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