Emmerie Harris
Fort Worth,TX
Summary
Compassionate and driven psychology student with a strong interest in counseling, behavioral health, and helping others navigate life challenges. Known for strong interpersonal skills, patience, adaptability, and professionalism in both academic and work settings. Seeking to continue developing the knowledge and clinical skills necessary to make a meaningful impact in the mental health field.
Overview
5
5
years of professional experience
Work History
Appeals Coordinator
Academy Sports and Outdoors
Fort Worth, TX
10.2024 - Current
- Maintained comprehensive records of appeals and customer interactions to support efficient resolution processes.
- Coordinated appeals process for customer inquiries and product returns.
- Reviewed documentation to ensure compliance with company policies and procedures.
- Communicated effectively with customers regarding appeal decisions and outcomes.
Cashier
Marshalls & HomeGoods
Mansfield, TX
03.2024 - 08.2024
- Processed customer transactions at checkout stations, ensuring accuracy and speed.
- Processed customer transactions efficiently at point of sale.
- Processed various payment types, including cash, credit, and gift cards, at checkout.
- Regularly cleaned and organized checkout area to create a welcoming environment.
Cashier Team Lead
Zaxby's Chicken Fingers & Buffalo Wings
Mansfield, TX
08.2021 - 02.2023
- Took customer orders and managed headset operations.
Education
Associate of Arts - Biology / Psychology
Tarrant County College
Fort Worth, TX05-2023
Bachelor of Science - Psychology
Texas Wesleyan University
Fort Worth, TX05-2026
Skills
- Customer service
- Analytical thinking
- Attention to detail
- Excellent communication
- Oral communication
- Conflict resolution
- Time management
- Multitasking
- Critical thinking
- Computer skills
- Teamwork
- Friendly, positive attitude
Accomplishments
- I achieved my Associates degree and high school diploma at the same time.
- I have an article about me being the only early college high school student in a biomedical program: https://news.tccd.edu/2021/07/27/huge-demand-for-inaugural-biomedical-opportunities-academy/
- Tarrant County College dean's list fall 2022-2023.
Volunteer Experience
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Physical therapy Clinical hours
Timeline
Appeals Coordinator
Academy Sports and Outdoors
10.2024 - Current
Cashier
Marshalls & HomeGoods
03.2024 - 08.2024
Cashier Team Lead
Zaxby's Chicken Fingers & Buffalo Wings
08.2021 - 02.2023
Associate of Arts - Biology / Psychology
Tarrant County College
Bachelor of Science - Psychology
Texas Wesleyan University