Detail-oriented individual with experience in quality inspection, deadline management, and team management. Proven ability to streamline processes and maintain safety standards. Ready to contribute to a dynamic team focused on efficiency and high-quality outcomes.
Work History
Production Line Worker
1 Year 8 Months
Ceramic Filters Company Inc | 10.2024 - 06.2026
Operated production machinery to assemble ceramic filters efficiently.
Conducted quality checks to ensure product specifications met industry standards.
Collaborated with team members to streamline workflow and enhance productivity.
Maintained cleanliness of work area to comply with safety regulations.
Keyholder Manager
2 Years 8 Months
JOANN Fabrics and Crafts | 02.2022 - 10.2024
Managed store operations, ensuring compliance with company policies and procedures.
Oversaw team performance, providing coaching to enhance staff productivity and morale.
Implemented inventory management practices, optimizing stock levels and reducing shrinkage.
Trained new keyholders on operational processes and customer service standards.
Coordinated visual merchandising efforts to maintain appealing store displays and layouts.
Opened inventory boxes and restocked shelves.
Customer Service Representative
9 Months
Kohl's | 05.2021 - 02.2022
Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
Managed returns and exchanges, ensuring compliance with company policies and procedures.
Collaborated with team members to streamline communication processes, improving service delivery.
Trained new staff on customer service protocols, fostering consistency in service quality.
Sales Lead Manager
1 Year 1 Month
MarketSource | 03.2020 - 04.2021
Led sales strategy initiatives to enhance market penetration and customer engagement.
Developed training programs for team members to improve product knowledge and sales techniques.
Analyzed sales data to identify trends, informing strategic decisions for product offerings.
Collaborated with marketing teams to align promotional strategies with sales objectives.
Cashier
1 Year 7 Months
Kohl's | 08.2018 - 03.2020
Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
Assisted customers with product inquiries, enhancing overall shopping experience through knowledgeable support.
Maintained organized checkout area, contributing to smooth operational flow during peak hours.
Trained new cashiers on register functions and customer service protocols, fostering team competency.