Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Emmie Kibler

Beatrice,NE

Summary

My objective is to find a career I can advance in. I am highly motivated and a quick learner. Dependable [Crew menber] with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Runza
Beatrice, NE
07.2023 - Current
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Served food quickly for positive guest experiences.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.

Agent Assistant/Customer Service Representative

American Family Insurance
Crete, NE
11.2021 - Current
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted agents with daily tasks such as scheduling appointments, filing paperwork and conducting research.
  • Drove customer feedback to deliver information to management for corrective action.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Assisted in maintaining valuation documents to meet compliance regulations.

Cleaning Crew

Cleaning Authority
Lincoln, NE
05.2023 - 07.2023
  • I clean the client house
  • The kitchen, bathroom, bedroom, living room, vacuuming, and dusting.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
  • Notified managers of repair needs or additions to building operating systems.

Cafe Department

Sam’s club
Omaha, NE
01.2023 - 05.2023
  • I run the cashier to take peoples order and handle the payments
  • I grab the orders
  • I put pizza, churros, pretzel, and pizza pretzels in the oven
  • I help make pizzas
  • I restock the straws, lids, spoon, napkins, and condiments
  • I do dishes and clean up the tables and cafe area.
  • Served customers by phone to take orders and answer product or service questions.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Investigated and resolved customer complaints concerning food quality and service.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Created tasty dishes using popular recipes, delighting patrons and generating return business.
  • Ensured compliance with health and safety regulations at all times.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Meat Department Crew

Fareway
Gretna, NE
04.2022 - 01.2023
  • I help customers get the meat like a pound of cherrywood ham
  • I slice meat and cheese, fill salads like chicken salad, and help fill the rest of the counter
  • I also make or cut meat for pork chops, stuffed mushrooms, fill chicken and seafood area up, and clean up the meat area too.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Checked products for temperature and expiration dates to maintain consumer safety.
  • Restocked shelves with new merchandise as needed throughout the day.
  • Maintained product knowledge to respond to customer questions and make suggestions.
  • Monitored inventory levels to ensure a sufficient supply of products was available at all times.

Cashier

Family Fare
Omaha, NE
02.2022 - 04.2022
  • I greet customers, scan and bag the items they got, handle cash and credit/debit cards, and make sure they find everything okay
  • At the end of each transaction, I make sure to tell the customer to have a great day.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Stocked shelves with merchandise when needed.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers promptly and responded to questions.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Checked personal identifications during alcohol and tobacco sales.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Welcomed customers, offering assistance to help find store items.

Education

Accounting

Metro Community College
05.2023

Academic Transfer

Southeast Community College
12.2019

Pre-Veterinarian

Wayne State College
12.2018

North Star High School
01.2017

Accounting

Southeast Community College

Skills

  • Customer Engagement
  • Food Preparation
  • Cash Handling
  • Drive-Thru Operations
  • Safe Food Handling
  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • Problem-Solving

Volunteer Experience

Capital Humane Society, 11/2019, current, -clean and sanitize the dog bowls and towels -walk the dogs

Certification

  • Excel, word, powepoint, and access

Timeline

Crew Member

Runza
07.2023 - Current

Cleaning Crew

Cleaning Authority
05.2023 - 07.2023

Cafe Department

Sam’s club
01.2023 - 05.2023

Meat Department Crew

Fareway
04.2022 - 01.2023

Cashier

Family Fare
02.2022 - 04.2022

Agent Assistant/Customer Service Representative

American Family Insurance
11.2021 - Current

Accounting

Metro Community College

Academic Transfer

Southeast Community College

Pre-Veterinarian

Wayne State College

North Star High School

Accounting

Southeast Community College

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Emmie Kibler